Important Notice for Two-Factor Authentication (2FA) Service : Duo Mobile App update

關於雙重認證 (2FA) 服務的重要通知:Duo Mobile 應用程式更新

SYSTEM  ANNOUNCEMENT 系統通告

Important Notice for Two-Factor Authentication (2FA) Service : Duo Mobile App update

關於雙重認證 (2FA) 服務的重要通知:Duo Mobile 應用程式更新

Service Information

System Platform Two-Factor Authentication (2FA) service
Service(s) Two-Factor Authentication (2FA) Service  (Service Website)
Suspension Period  –
Details

To ensure the continued security and reliability of the Two-Factor Authentication (2FA) service, this is a notice from ICTO regarding a required application update:

In response to a required global security certificate update for Duo Mobile, all users are required to update the Duo Mobile application on their mobile devices at least to version 4.85.0 or greater by 31 January 2026. (Recommend to use the latest version)

Steps to check your version: 

 

If the update is not completed on time, your device will no longer be able to:

  • Receive login push notifications (Duo Push)
  • Use related online management functions

Please note: The primary impact of this update is on the Duo Push. Users who log in using a passcode or a hardware security token will remain unaffected.

Please update the App through the App Store (iOS) or Google Play Store (Android) at your earliest convenience.

To obtain the APK download link for a particular version, please visit the ICTO 2FA service page and download it from the “Supported Devices” section.

Affected Users UM users who use Two-Factor Authentication (2FA) service.
Should you have any enquiries, please contact our Help Desk.

ICTO Help Desk

Location : Room 2085, 2/F, Central Teaching Building (E5)  eMap
Telephone : 8822 8600
Email : icto.helpdesk@um.edu.mo 

 

服務資訊

系統平台 雙重認證2FA服務
服務 雙重認證2FA服務(網站連結)
暫停時段
詳情

為保障雙重認證(2FA)服務的安全性與穩定性,資訊及通訊科技部(ICTO)現發布如下通知:

因應 Duo Mobile 服務之全球性安全憑證更新,請所有用戶務必於 2026年1月31日前,將手機上的 Duo Mobile 應用程式至少更新至 4.85.0或更高版本 (建議更新至最新版本)。

查詢版本的步驟: 

若未及時完成更新,您的裝置將無法:

  • 接收登入推送通知(Duo Push)
  • 使用相關的線上管理功能

請注意:此更新主要影響 Duo Push 功能,使用「驗證碼(Passcode)」或「硬件安全令牌」進行登入的用戶將不受影響。

請儘早透過 App Store (iOS) 或 Google Play 商店 (Android) 完成更新。

如需取得特定版本之 APK 下載連結請前往 ICTO 雙重認證服務頁面,於「支持的設備」下載。

受影響用戶 使用雙重認證(2FA)服務的大學用戶

如有任何疑問,請與我們的服務中心聯絡。

資訊及通訊科技部服務中心

位置 : 中央教學樓東5座(E5)2085室  電子地圖
電話 : 8822 8600
電郵 : icto.helpdesk@um.edu.mo