To: All colleagues

As informed by the Public Administration and Civil Service Bureau (SAFP), recently some organizations in nearby regions have been attacked by ransomware, resulting in the leakage of personal information and other sensitive data. Ransomware and malicious programs are evolving rapidly in recent days, please be vigilant and take the following measures:

1. If you receive a suspicious URL or file attachment via email or other channels, do not click to open it, and you should delete the content immediately and report it to ICTO;
2. Avoid using unauthorized software;
3. Do not stop or uninstall anti-virus software or anti-malware software in your office computer;
4. Do not stop the auto-update computer program in your office computer;
5. Avoid browsing any untrusted websites;
6. Keep your identification and authorization tools for accessing IT network and computer systems properly, and avoid disclosing passwords to others.

Reference

• How to download and install software in a secure manner?
• Basic Knowledge of Online Safety and Security
• Other Information Security Tips

Should you have any enquiries, please feel free to contact ICTO Help Desk.

ICTO Help Desk
Location : Room 2085, 2/F, Central Teaching Building (E5), eMap
Telephone : 8822 8600
email : icto.helpdesk@um.edu.mo

Information and Communication Technology Office