Dear Users,

To enhance data recovery service capabilities, ICTO has setup a new storage system, with lots of storage space, and is introducing a new PC data recovery service and a new recovery software, Synology Active Backup for Business, which replaces the previously used Uranium Backup for all ICTO-provided desktop and laptop computers.

This service will assist our users in backing up files from their computers to secure on-campus network storage, preventing any data loss or disk damage. Users can efficiently restore lost files as needed. For more details, please click this link.

ICTO HelpDesk is progressively arranging on-site software updates for various departments. We appreciate your patience. 

Thank you for your support and cooperation.

Should you have any enquiries, please feel free to contact our Help Desk.

Help Desk
Location : Room 2085, 2/F, Central Teaching Building (E5), eMap
Telephone : 8822 8600
Email : icto.helpdesk@um.edu.mo

Information and Communication Technology Office