Facility Network & Campus Network (Partial) Network Upgrade
設施網及校園網(部分)網絡升級
Facility Network & Campus Network (Partial) Network Upgrade
設施網及校園網(部分)網絡升級
各位同學及同事：
資訊及通訊科技部 (ICTO) 將有序開展更新設施網絡和部分有線用戶接入層交換機，以提升網路速度、管理效率和可靠性，為校園設施管理提供更好支援和提升有線用戶網絡體驗。
受影響地點及時間：
| 設施網 | ||
| 日期 | 受影響地點 | 工程時段 |
| 現在 至 5 月底 | 整個設施網 (與 CMDO 配合) | 09:00 – 18:00 |
| 校園網（有線用戶） | ||
| 日期 | 受影響地點 | 工程時段 |
| 2025 年 3 月 25 日 至 28 日 | E21 | 09:00 – 18:00 |
| 2025 年 3 月 31 日 至 4 月 3 日 | E22 | 09:00 – 18:00 |
| 2025 年 4 月 7 日 至 11 日 | E31 – E34 | 09:00 – 18:00 |
*其它影響較少的地點，相關安排將以電郵通知。
詳情：
- 在設施網絡升級期間，ICTO 會與 CMDO 互相配合，以減低對校園設施管理（如 CCTV、門禁等）的影響。
- 另外，在校園網升級時，部分有線網絡服務將分段短暫離線，而無線網絡及 IP 電話服務將不受影響。
- 用戶如發現有線網絡設備發生短暫離線時，無需進行任何操作，請耐心等待數分鐘，網絡會自行恢復。
感謝您的關注，並對由此造成的任何不便表示歉意。
如有任何查詢，請與資訊及通訊科技部服務中心聯絡。
資訊及通訊科技部服務中心
位置 ：中央教學樓東5座(E5)2085室 (按此可查閱電子地圖)
電話 ：8822 8600
電郵 ：icto.helpdesk@um.edu.mo
資訊及通訊科技部
Dear Students and Colleagues,
The Information and Communication Technology Office (ICTO) will upgrade the facility network and some wired user access layer switches in an orderly manner to improve network speed, management efficiency, and reliability, providing better support for facility management and enhancing the wired user network experience.
Affected Locations and Times:
| Facility Network | ||
| Dates | Affected Locations | Work Hours |
| Now through the end of May | Entire facility network (in coordination with CMDO) | 09:00 – 18:00 |
| Campus Network (Wired Users) | ||
| Dates | Affected Locations | Work Hours |
| March 25-28, 2025 | E21 | 09:00 – 18:00 |
| March 31 – April 3, 2025 | E22 | 09:00 – 18:00 |
| April 7-11, 2025 | E31 – E34 | 09:00 – 18:00 |
*For other locations with less impact, relevant arrangements will be notified via email.
Details:
- During the facility network upgrade, ICTO will coordinate with CMDO to minimize impact on facility management (such as CCTV, access control, etc.).
- Additionally, during the campus network upgrade, some wired network services will experience intermittent, while wireless network and IP phone services will remain unaffected.
- If users experience temporary disconnection of wired network , no action is required; please wait patiently for a few minutes, and the network will automatically recover.
We thank you for your attention and are sorry for any inconvenience caused.
Should you have any enquiries, please feel free to contact our Help Desk.
ICTO Help Desk
Location : Room 2085, 2/F, Central Teaching Building (E5), eMap
Telephone : 8822 8600
Email : icto.helpdesk@um.edu.mo
Information and Communication Technology Office