To: All Users

Recently, some university members reported that someone is using external email addresses to impersonate them and send messages to students and other members of UM community. Please be vigilant and protect yourself from these scams!

Kindly note the following: 

1. Watch Out for Emails sending from Outside of the University:  Check carefully the sender’s email address, especially if it comes from a domain other than UM (e.g., outlook.com, gmail.com.). Scammers often use email names similar to those of UM members, but with a different domain. You may look out for emails with “External Email Warning Tag”:
   
2. Use University Email Whenever Possible: When communicating with professors, students, or administrative staff within UM, please use the official UM email address (@um.edu.mo, @connect.um.edu.mo) whenever possible.
3. Verify Suspicious Emails: If you receive a suspicious email, please verify its authenticity with the sender by phone or in person.
4. Report Losses Immediately: If you suffer financial or other losses due to this fraud, please report it to the judicial police immediately.
5. Protect Your Personal Information: Do not click unknown links or download suspicious attachments, to avoid revealing sensitive personal information.
6. Report Suspicious Activity: If you discover any suspicious emails or fraudulent activity, please contact the ICTO Help Desk immediately.
   

Thank you for your cooperation in maintaining a secure campus network!

Reference:

• New Feature of Email Services- External Email Warning Tag (https://e-bulletin.um.edu.mo/notice/323058/)

Should you have any enquiries, please feel free to contact ICTO Help Desk.

ICTO Help Desk
Location : Room 2085, 2/F, Central Teaching Building (E5), eMap
Telephone : 8822 8600
email : icto.helpdesk@um.edu.mo

Information and Communication Technology Office