To: All Users

Artificial intelligence (AI) refers to a system or device that can simulate human intelligence, and realize automation, optimization and innovation functions through big data analysis, machine learning and other technologies. In recent years, the development and application of AI tools have become increasingly widespread, bringing convenience and efficiency to our life. It can chat with you, generate articles, draw portraits, write computer programs and more. When choosing and using AI tools, below are some precautions:

1. Always use official and legal channels to obtain AI tools:
   • Hackers have created fake AI apps and websites to trick people into downloading and using them. However, these AI apps could be a piece of malware that steals data from your device, or they could steal your credit card and personal information by charging you for the service.
2. Be careful when sharing personal or confidential information with AI tools:
   • Even using a reputable AI tool, don’t provide any personal or confidential information before understanding and accepting its privacy policy. The information you provide may be used to train the AI model and may be included in the responses to other people’s queries. And, it could lead to a data breach.
3. Don’t open files and links in emails unsuspectedly:
   • Hackers can use AI tools to generate highly realistic phishing emails that are difficult to be identified by spam filters and even humans. If you have doubts about the email content or sender, don’t open the attached files and links, and don’t trust the contact methods. Confirm the authenticity of the email through a credible channel, such as, by calling the sender directly before taking the next step or replying.
4. Don’t fully trust the content generated by AI tools:
   • An AI tool is only as good as the data it uses. If the data it learns from is outdated, incomplete, or incorrect, it may generate inaccurate, untrue, illegal, or unethical content. Therefore, whatever you get from an AI tool, verify it carefully before using and trusting it.
5. Pay attention to the copyright of the content generated by AI tools:
   • The content generated by AI tools may have been used by others, or may contain copyrighted content of others.

Reference:
How to download and install software in a secure manner?
Don’t Let a Phishing Scam Reel You In
Scammers keep changing the way of fraud. Are you always ready to protect yourself?
Data Privacy in an Era of Compliance
Other Information Security Tips

Should you have any enquiries, please feel free to contact ICTO Help Desk.

ICTO Help Desk
Location : Room 2085, 2/F, Central Teaching Building (E5), eMap
Telephone : 8822 8600
email : icto.helpdesk@um.edu.mo

Information and Communication Technology Office