ICTO Annual Drill on Data Center UPS system from 9:00 a.m. to 3:30 p.m. on 20 July, 2024 (Saturday)

2024-08-11T00:00:08+08:00

各位用戶:

茲通知資訊及通訊科技部將於7月20日(星期六)上午9:00至下午3:30為數據中心不間斷電源系統進行年度演習。是次演習目的是為驗證不間斷電源系統及其相關服務，在突發情況下是否能按既定的計劃執行應變措施，以進一步完善災難恢復計劃。

在演習期間，資訊服務會出現短暫停頓或間歇性中斷，建議各單位不要於演習期間安排任何需要使用資訊服務的活動。具體受影響服務，請參閱下列演習時間表：

上午9時至下午3時30分

下列電腦系統及服務將會出現短暫停頓或間歇性中斷：

通訊服務

  • 有線網服務
  • 無線網服務
  • 互聯網服務
  • SSLVPN服務
  • IP電話、語音信箱、電腦傳真及會議服務系統

一般服務

  • UMPASS 認證服務
  • 雙重認證服務
  • 檔案分享及個人文件夾
  • 職員及學生打印服務
  • 虛擬電腦室
  • 虛擬桌面服務
  • 隨選視訊系統(VOD)
  • UMDrive
  • 網絡軟件授權服務(包括SPSS, AutoCAD, Matlab, Minitab, EViews等

行政資訊系統

網上教學及UNIX系統

  • E-Learning(UMMoodle, e-Portfolio, Community, PATC-Moodle, Qualtrics)

網頁及其他系統

  • Lotus NotesWorkflow services (including e-Bulletin, e-Procurement, e-Proposal, QEMS Document Database, Web pages of Finance Office and Alumni and Development Office)
  • Internal Email Gateway SMTP service (mailgw.um.edu.mo, smtp.um.edu.mo)
  • Staff Email Services
  • UM Email Services (webmail.um.edu.mo)
  • RC Websites
  • UM Web (um.edu.mo)
  • UM WebCMS System (webcms.um.edu.mo) and all other websites that hosted on WebCMS system.
  • UM eMap System (maps.um.edu.mo)
  • ICTO Account Page (account.icto.um.edu.mo)
  • Account activation (https://activation.icto.um.edu.mo)
  • Account recovery (https://recovery.account.icto.um.edu.mo
  • Digital sending through digital sender/copier in offices
  • 電子錢包服務
  • Meal plan system
  • Card information management system
  • Access control management software and website
  • Hostel lock management software
  • 大學圖書館系統、訪客登記系統及電子資源
  • Self-service Printing Kiosk functions – Print testimonial and transcript
  • IT 服務管理系統 (https://itservice.um.edu.mo)
  • UMDF 電郵服務
  • RStudio Connect
如有任何疑問，請與我們的服務中心聯絡。

資訊及通訊科技部服務中心

位置 : 中央教學樓東5座(E5)2085室  電子地圖
電話 : 8822 8600
電郵 : icto.helpdesk@um.edu.mo 

 

To: All Users

Please be informed that ICTO will perform the annual drill on Data Center Uninterruptible power supply (UPS) system from 9:00 a.m to 3:30 p.m on 20 July (Saturday). The purpose of the drill is to verify whether the UPS systems and their related services can execute contingency measures according to the established plan, and hence to enhance the disaster recovery plan.

During the drill, IT services will be suspended shortly or interrupted intermittently, it is recommended that all units do not arrange any activities that require the use of IT services on the drill period. For more details on the affected services, please refer to the following drill schedule:

From 9:00 a.m. to 3:30 p.m.

The following computing systems and services will be suspended:

Communication Services

  • Wired network service
  • Wireless network service
  • Internet service
  • SSLVPN service
  • Unified Communications Platform (Phone service, voicemail service, conferencing service and eFax)

General Services

  • UMPASS Authentication Service
  • Two-Factor Authentication (2FA) Service
  • File Sharing and Home Directory
  • Staff and Student Printing Service
  • Virtual Computer Room
  • Virtual Desktop Service (VDS)
  • Video On-Demand (VOD)
  • UMDrive
  • Network License Service (SPSS, AutoCAD, Matlab, Minitab, EViews, etc)

Administrative Information Systems

  • Student Services (please click here)
  • Staff Services (please click here)

E-Learning and UNIX Systems

  • E-Learning (UMMoodle, e-Portfolio, Community, PATC-Moodle, Qualtrics)

Web and Other Services

  • Lotus Notes Workflow services (including e-Bulletin, e-Procurement, e-Proposal, QEMS Document Database, Web pages of Finance Office and Alumni and Development Office)
  • Internal Email Gateway SMTP service (mailgw.um.edu.mo, smtp.um.edu.mo)
  • Staff Email Services
  • UM Email Services (webmail.um.edu.mo)
  • RC Websites
  • UM Web (um.edu.mo)
  • UM WebCMS System (webcms.um.edu.mo) and all other websites that hosted on WebCMS system.
  • UM eMap System (maps.um.edu.mo)
  • ICTO Account Page (account.icto.um.edu.mo)
  • Account activation (https://activation.icto.um.edu.mo)
  • Account recovery (https://recovery.account.icto.um.edu.mo)
  • Digital sending through digital sender/copier in offices
  • AVM and Kiosk functions – Deposit Money to E-purse, Buy Printing Quota, Transfer to OPA, Pay Parking Fee for Student Monthly Pass and Pay other Residence Handling Fees
  • Meal plan system
  • Card information management system
  • Access control management software and website
  • Hostel lock management software
  • The University Library systems, guest login system and e-resources
  • Self-service Printing Kiosk functions – Print testimonial and transcript
  • IT Service Management System (https://itservice.um.edu.mo)
  • UMDF email service
  • RStudio Connect
Should you have any enquiries, please contact our Help Desk.

ICTO Help Desk

Location : Room 2085, 2/F, Central Teaching Building (E5)  eMap
Telephone : 8822 8600
Email : icto.helpdesk@um.edu.mo