About leonachan

This author has not yet filled in any details.
So far leonachan has created 0 blog entries.
24 2024-06

Upgrade of Wireless LAN System from 10:00 a.m. to 13:30 p.m. on 29 June, 2024 (Saturday)

2024-07-31T00:03:01+08:00

SYSTEM UPGRADE ANNOUNCEMENT 系統升級通告

Upgrade of Wireless LAN System from 10:00 a.m. to 13:30 p.m. on 29 June, 2024 (Saturday)

無線局域網系統於二零二四年六月二十九日(星期六)上午十時至下午一時三十分進行系統升級

Service Information

System Platform Wireless LAN System
Service(s) Wireless LAN Service
Suspension Period 10:00 a.m. to 13:30 p.m. on 29 June 2024 (Saturday)
Details

This upgrade is necessary to ensure the continued security,improve signal quality and overall capacity of our services.

During the following period, users may perceive unstable signal or intermittent interruptions when using the wireless LAN service. We will try to minimize the impact as much as possible and resume services once the upgrade works are completed.

Time Building
10:00~10:45

E4~E7, E11, E12, E21, E22, E31~E34

S1, S2(Partially), S3(Partially), S4, S8, S9

W21(Partially), W22

N6, N8

10:00~11:30

S24, S25, S26

10:45~11:30

S21, S22, S23, S28, S29, S30, S31, S34, S35, S36

W11~W14, W21(Partially), W23, W31~W34

 N2

11:30~13:30

E1, E2

S2 (Partially), S3 (Partially), S34(Partially)

W31 (Partially), W32 (Partially)

N1, N21, N22, N23, N25

 

Affected Users All Wireless LAN users
Should you have any enquiries, please contact our Help Desk.

ICTO Help Desk

Location : Room 2085, 2/F, Central Teaching Building (E5)  eMap
Telephone : 8822 8600
Email : icto.helpdesk@um.edu.mo 

 

服務資訊

系統平台 無線網系統
服務 無線局域網服務
暫停時段 二零二四年六月二十九日(星期六)上午十時至下午一時三十分
詳情

本次系統升級的主要目的在於增強系統的安全性、提升訊號質量以及加強整體功能。

在升級期間,根據下列時間,用戶可能會感覺到無線網訊號有不穩定或間歇性中斷情況,我們會儘力將影響減至最少並於升級工作完成後儘快恢復有關服務。

時間 樓宇
10:00~10:45

E4~E7, E11, E12, E21, E22, E31~E34

S1, S2(局部), S3(局部), S4, S8, S9

W21(局部), W22

N6, N8

10:00~11:30

S24, S25, S26

10:45~11:30

S21, S22, S23, S28, S29, S30, S31, S34, S35, S36

W11~W14, W21(局部), W23, W31~W34

N2

11:30~13:30

E1, E2

S2 (局部), S3 (局部), S34(局部)

W31 (局部), W32 (局部)

N1, N21, N22, N23, N25

 

 

受影響用戶 所有無線網用戶
如有任何疑問,請與我們的服務中心聯絡。

資訊及通訊科技部服務中心

位置 : 中央教學樓東5座(E5)2085室  電子地圖
電話 : 8822 8600
電郵 : icto.helpdesk@um.edu.mo 

 

Upgrade of Wireless LAN System from 10:00 a.m. to 13:30 p.m. on 29 June, 2024 (Saturday)2024-07-31T00:03:01+08:00
8 2024-04

Urgent security maintenance of SSL VPN System on 09 April (Tuesday) 2024 13:00 to 14:00

2024-06-30T00:04:36+08:00

URGENT MAINTENANCE ANNOUNCEMENT 系統緊急維護通告

Urgent security maintenance of SSL VPN System on 09 April (Tuesday) 2024 13:00 to 14:00

SSL VPN 系統於2024年04月09日(星期二)13:0014:00 進行緊急安全維護

Service Information

System Platform SSL VPN System
Service(s) SSL VPN Service
Suspension Period 13:00 to 14:00 on 09 April (Tuesday) 2024
Details

 ICTO will perform urgent security upgrade on SSL VPN system to patch system vulnerabilities. This upgrade is necessary to ensure the continued security and reliability of our services.

During the said period, users may experience interruption when using the SSL VPN service. We will try to minimize the impact as much as possible and resume services once the upgrade works are completed.

Affected Users SSL VPN Users
Should you have any enquiries, please contact our Help Desk.

ICTO Help Desk

Location : Room 2085, 2/F, Central Teaching Building (E5)  eMap
Telephone : 8822 8600
Email : icto.helpdesk@um.edu.mo 

SSL VPN系統

系統平台 SSL VPN系統
服務 SSL VPN服務
暫停時段 2024年04月09日(星期二) 13:00 至 14:00
詳情

ICTO會對SSL VPN系統進行緊急安全升級,以修補系統漏洞。這次升級旨在確保我們的服務持續安全可靠。

在此期間,用戶可能會感覺到SSL VPN服務的中斷情況,我們會儘力將影響減至最少並於升級工作完成後儘快恢復有關服務。

受影響用戶 SSL VPN用戶
如有任何疑問,請與我們的服務中心聯絡。

資訊及通訊科技部服務中心

位置 : 中央教學樓東5座(E5)2085室  電子地圖
電話 : 8822 8600
電郵 : icto.helpdesk@um.edu.mo 

 

Urgent security maintenance of SSL VPN System on 09 April (Tuesday) 2024 13:00 to 14:002024-06-30T00:04:36+08:00
2 2024-02

Urgent security maintenance of SSL VPN System on 02 Feb (Friday) 2024 13:00 to 14:00

2024-04-08T17:05:48+08:00

URGENT MAINTENANCE ANNOUNCEMENT 系統緊急維護通告

Urgent security maintenance of SSL VPN System on 02 Feb (Friday) 2024 13:00 to 14:00

SSL VPN 系統於20240202(星期五)13:0014:00 進行安全性緊急維護

Service Information

System Platform SSL VPN System
Service(s) SSL VPN Service
Suspension Period 13:00 to 14:00 on 02 Feb (Friday) 2024
Details

According to advisory from CARIC(Cybersecurity Incidents Alert and Response Center), ICTO will perform urgent security upgrade on SSL VPN system to patch vulnerabilities that are being actively targeted for exploitation worldwide.

During the said period, users may experience interruption when using the SSL VPN service. We will try to minimize the impact as much as possible and resume services once the upgrade works are completed.

Affected Users SSL VPN Users
Should you have any enquiries, please contact our Help Desk.

ICTO Help Desk

Location : Room 2085, 2/F, Central Teaching Building (E5)  eMap
Telephone : 8822 8600
Email : icto.helpdesk@um.edu.mo 

SSL VPN系統

系統平台 SSL VPN系統
服務 SSL VPN服務
暫停時段 2024年02月02日(星期五) 13:00 至 14:00
詳情

按照澳門網絡安全事故預警及應急中心發佈的預警,ICTO會對SSL VPN系統進行緊急安全性升級,以修補在全球正被積極利用的漏洞。

在此期間,用戶可能會感覺到SSL VPN服務的中斷情況,我們會儘力將影響減至最少並於升級工作完成後儘快恢復有關服務。

受影響用戶 SSL VPN用戶
如有任何疑問,請與我們的服務中心聯絡。

資訊及通訊科技部服務中心

位置 : 中央教學樓東5座(E5)2085室  電子地圖
電話 : 8822 8600
電郵 : icto.helpdesk@um.edu.mo 

 

Urgent security maintenance of SSL VPN System on 02 Feb (Friday) 2024 13:00 to 14:002024-04-08T17:05:48+08:00
3 2024-01

Reminder: From 4 Jan (Today), 2FA is required when accessing SSL VPN using non UM network

2024-03-31T00:01:20+08:00

To: All SSL VPN users

To further protect the security of UM data and user accounts, all users are required to enable 2FA service when accessing SSL VPN using non UM network from 04 Jan 2024.

Please enroll 2FA NOW!  For more details about 2FA service, please visit following URL:  Link

For more details about login SSL VPN with Two-factor authentication (2FA), please visit following URL: Link

Should you have any enquiries, please contact our Help Desk.

ICTO Help Desk

Location : Room 2085, 2/F, Central Teaching Building (E5)  eMap
Telephone : 8822 8600
Email : icto.helpdesk@um.edu.mo 

各位SSL VPN用戶:

為了進一步保護澳大學數據和用戶帳戶的安全,所有用戶於2024 年 01 月 04 日 (四) 起,使用非 UM 網絡訪問 SSL VPN 時都需要啟用雙重認證(2FA) 服務。

敬請立即註冊 2FA!有關2FA服務的更多詳情,請訪問以下網址:Link

有關使用雙重認證服務登錄 SSL VPN 的更多詳細信息,請訪問以下網址:Link

如有任何疑問,請與我們的服務中心聯絡。

資訊及通訊科技部服務中心

位置 : 中央教學樓東5座(E5)2085室  電子地圖
電話 : 8822 8600
電郵 : icto.helpdesk@um.edu.mo 

Reminder: From 4 Jan (Today), 2FA is required when accessing SSL VPN using non UM network2024-03-31T00:01:20+08:00
28 2023-11

From 4 Jan 2024, 2FA is required when using SSL VPN outside campus

2024-03-31T00:02:18+08:00

SYSTEM  ANNOUNCEMENT 系統通告

From 4 Jan 2024,  2FA is required when using SSL VPN outside campus

於2024年1月4日起,校外使用SSL VPN 時需要雙重認證(2FA)

Service Information

System Platform SSL VPN service
Service(s) SSL VPN service with Two-Factor Authentication (2FA)
Suspension Period  –
Details

To further protect the security of UM data and users’ accounts, the SSL VPN system will enable Two-Factor Authentication (2FA).

Following is schedule and arrangement.

SSL VPN with 2FA activation Schedule

Date

Description

4 January 2024

(Thursday)

All users are required to enable 2FA service when using SSL VPN outside campus.

*We will notify users via email who have used SSL VPN but have not enabled 2FA.

 

Please enable 2FA!  For more details about 2FA service, please visit the following URL:  Link

For more details about login SSL VPN with Two-factor authentication (2FA), please visit the following URL: Link

Affected Users

All SSL VPN users

Should you have any enquiries, please contact our Help Desk.

ICTO Help Desk

Location : Room 2085, 2/F, Central Teaching Building (E5)  eMap
Telephone : 8822 8600
Email : icto.helpdesk@um.edu.mo 

服務資訊

系統平台 SSL VPN 
服務 SSL VPN 雙重認證服務
暫停時段
詳情

為了進一步保護大學數據和用戶帳戶的安全,SSL VPN系統將全面啟用雙重認證(2FA)。

以下是有關的啟用時間和安排:

SSL VPN 啟用重認證(2FA)的安:

日期

說明

2024 年 1 月 4 日

(星期四)

所有用戶在校外訪問 SSL VPN 時都需要啟用雙重認證(2FA) 服務。

*我們將電郵提醒未啟用2FA的SSL VPN用戶

 

敬請啓用 2FA!有關2FA服務的更多詳情,請訪問以下網址:Link

有關使用雙重認證服務登錄 SSL VPN 的更多詳細信息,請訪問以下網址:Link

受影響用戶

所有SSL VPN用戶

如有任何疑問,請與我們的服務中心聯絡。

資訊及通訊科技部服務中心

位置 : 中央教學樓東5座(E5)2085室  電子地圖
電話 : 8822 8600
電郵 : icto.helpdesk@um.edu.mo 

 

 

 

 

 

 

 

 

From 4 Jan 2024, 2FA is required when using SSL VPN outside campus2024-03-31T00:02:18+08:00
17 2023-11

Two-factor authentication service (2FA) will perform system optimization on November 23, 2023

2023-12-31T00:07:12+08:00

SYSTEM MAINTENANCE ANNOUNCEMENT 系統保養通告

Two-factor authentication service (2FA) will perform system optimization on November 23, 2023

雙重認證服務(2FA)將於2023年11月23日進行系統優化

Service Information

System Platform Two-factor authentication service (2FA)
Service(s) Two-factor authentication service (2FA)
Suspension Period
Details

Two-factor authentication service will perform system optimization to improve user login experience from 9:00 to 22:00 on November 23, 2023. There will be NO service interruption during the optimization period.

For more information about 2FA, please visit: Link

Users UM users who have applied Two-Factor Authentication service.
Should you have any enquiries, please contact our Help Desk.

ICTO Help Desk

Location : Room 2085, 2/F, Central Teaching Building (E5)  eMap
Telephone : 8822 8600
Email : icto.helpdesk@um.edu.mo 

服務資訊

系統平台 雙重認證服務 (2FA)
服務 雙重認證服務 (2FA)
暫停時段
詳情

雙重認證服務(2FA)將於2023年11月23日早上9時至晚上10時進行系統優化以提升使用者登入體驗,優化期間雙重認證服務不受影響。

有關 2FA 的更多信息,請訪問: Link

用戶 已申請雙重認證服務(2FA)的大學用戶
如有任何疑問,請與我們的服務中心聯絡。

資訊及通訊科技部服務中心

位置 : 中央教學樓東5座(E5)2085室  電子地圖
電話 : 8822 8600
電郵 : icto.helpdesk@um.edu.mo 

Two-factor authentication service (2FA) will perform system optimization on November 23, 20232023-12-31T00:07:12+08:00
30 2023-08

From 04 Sep 2023(Mon) 10:00 AM, SSL VPN system will enable Two-Factor Authentication (2FA) service for users who have applied 2FA.

2024-01-31T00:02:23+08:00

SYSTEM  ANNOUNCEMENT 系統通告

From 04 Sep 2023 (Mon) 10:00AM, SSL VPN system will enable Two-Factor Authentication (2FA) service for users who have applied 2FA.

SSL VPN系統將於20239月4日(一) 早上10:00起對已申請2FA的用戶啟雙重認證

Service Information

System Platform SSL VPN service
Service(s) SSL VPN service with Two-Factor Authentication (2FA)
Suspension Period  –
Details

To further protect the security of UM data and user accounts, the SSL VPN system will enable Two-Factor Authentication (2FA). The relevant activation time and arrangement are as follows:

Date

Description

4 September 2023

(Monday)

For users who have applied Two-Factor Authentication service (2FA), it is required to perform 2FA when accessing SSL VPN using non-UM network.

4 January 2024

(Thursday)

All users are required to enable 2FA service when accessing SSL VPN using non-UM network.

ICTO recommends you apply Two-Factor Authentication (2FA) service as soon as possible. For more details about 2FA service, please visit the following URL: Link

For more details about login SSL VPN with Two-Factor Authentication (2FA), please visit the following URL: Link

Affected Users UM users who use SSL VPN service and applied Two-Factor Authentication service.
Should you have any enquiries, please contact our Help Desk.

ICTO Help Desk

Location : Room 2085, 2/F, Central Teaching Building (E5)  eMap
Telephone : 8822 8600
Email : icto.helpdesk@um.edu.mo 

服務資訊

系統平台 SSL VPN 
服務 SSL VPN 雙重認證服務
暫停時段
詳情

為了進一步保護澳大數據和用戶帳戶的安全,SSL VPN系統將啟用雙重認證(2FA)。以下是有關的啟用時間和安排:

SSL VPN 啟用雙重認證(2FA)的安排:

日期 說明
2023年9月4日 (一)

對於已申請雙重認證服務(2FA)的用戶,使用非UM網絡訪問SSL VPN時需要進行雙重認證(2FA) 服務。

2024年1月4日 (四)

所有用戶在使用非 UM 網絡訪問 SSL VPN 時都需要啟用 雙重認證(2FA) 服務。

ICTO建議您盡快申請雙重認證(2FA)服務。有關2FA服務的更多詳情,請訪問以下網址:連結

有關使用雙重認證服務登錄 SSL VPN 的更多詳細信息,請訪問以下網址:連結

 

受影響用戶 使用SSL VPN服務及已申請雙重認證服務(2FA)的大學用戶

如有任何疑問,請與我們的服務中心聯絡。

資訊及通訊科技部服務中心

位置 : 中央教學樓東5座(E5)2085室  電子地圖
電話 : 8822 8600
電郵 : icto.helpdesk@um.edu.mo 

 

 

 

From 04 Sep 2023(Mon) 10:00 AM, SSL VPN system will enable Two-Factor Authentication (2FA) service for users who have applied 2FA.2024-01-31T00:02:23+08:00
28 2023-06

Upgrade of Wireless LAN System from 09:30 a.m. to 1:00 p.m. on 02 July, 2023 (Sunday)

2023-07-20T15:14:29+08:00

SYSTEM MAINTENANCE ANNOUNCEMENT 系統維護通告

Upgrade of Wireless LAN System from 09:30 a.m. to 1:00 p.m. on 02 July, 2023 (Sunday)

無線網系統於二零二三年七月二日(星期日)上午九時三十分至下午一時進行系統升級

Service Information

System Platform Wireless LAN System
Service(s) Wireless LAN Service
Suspension Period 09:30 a.m. to 1:00 p.m. on 02 July, 2023 (Sunday)
Details

This system upgrade is to enhance system security,  improve signal quality and overall capacity.

During the said period, users may perceive unstable signal or intermittent interruptions when using the wireless LAN service. We will try to minimize the impact as much as possible and resume services once the upgrade works are completed.

Affected Users All Wireless LAN users
Should you have any enquiries, please contact our Help Desk.

ICTO Help Desk

Location : Room 2085, 2/F, Central Teaching Building (E5)  eMap
Telephone : 8822 8600
Email : icto.helpdesk@um.edu.mo 

 

服務資訊

系統平台 無線網系統
服務 無線網服務
暫停時段 二零二三年七月二日(星期日)上午九時三十分至下午一時
詳情

本次系統升級的主要目的在於增強系統的安全性、提升訊號質量以及加強整體功能。

在升級期間,用戶可能會感覺到無線網訊號有不穩定或間歇性中斷情況,我們會儘力將影響減至最少並於升級工作完成後儘快恢復有關服務。

受影響用戶 所有無線網用戶
如有任何疑問,請與我們的服務中心聯絡。

資訊及通訊科技部服務中心

位置 : 中央教學樓東5座(E5)2085室  電子地圖
電話 : 8822 8600
電郵 : icto.helpdesk@um.edu.mo 

Upgrade of Wireless LAN System from 09:30 a.m. to 1:00 p.m. on 02 July, 2023 (Sunday)2023-07-20T15:14:29+08:00
26 2023-06

Upgrade of SSL VPN System during 12:00 p.m. to 14:30 p.m. on 28 June and 29 June, 2023 (Wednesday and Thursday)

2023-07-20T15:14:30+08:00

SYSTEM MAINTENANCE ANNOUNCEMENT 系統維護通告

Upgrade of SSL VPN System during 12:00 p.m. to 14:30 p.m. on 28 June and 29 June, 2023 (Wednesday and Thursday)

SSL VPN系統將於2023年06月28日(星期三)及06月29日(星期四)中午12:00 至下午2:30 進行升級

服務資訊

系統平台 SSL VPN服務
服務

https://sslvpn.um.edu.mo 或 Pulse Secure Client 使用SSL VPN服務

暫停時段 2023年06月28日(星期三)及06月29日(星期四)中午12:00 至下午2:30
詳情

ICTO將對SSL VPN系統進行安全性升級,升級的目的是提高系統及用戶端的安全性。

為減低對用戶的影響,升級將會分兩階段進行: 

  • 首階段(2023年6月28日中午12:00至下午2:30 )
  • 次階段(2023年6月29日中午12:00至下午2:30 )

在此期間,用戶可能會感覺到SSL VPN 服務的中斷情況,我們會儘力將影響減至最少並於升級工作完成後儘快恢復有關服務。

系統完成升級後,ICTO電腦的Pulse Secure客戶端將自動升級Ivanti Secure Access Client。圖標將更改為以下內容:

如非ICTO的電腦,請下載並安裝以下的 SSL VPN 客戶端進行升級。

支援平台 VPN 客戶端
Windows OS (64-bit) Download

macOS

  • Big Sur
  • Monterey
  • Ventura
Download

如需要其他版本,可通過ICTO的網址下載: https://icto.um.edu.mo/ssl-vpn/?lang=zh-hant

受影響用戶 使用SSL VPN服務的大學用戶
如有任何疑問,請與我們的服務中心聯絡。

資訊及通訊科技部服務中心

位置 : 中央教學樓東5座(E5)2085室  電子地圖
電話 : 8822 8600
電郵 : icto.helpdesk@um.edu.mo 

 

Service Information

System Platform SSL VPN Service
Service(s) SSL VPN via https://sslvpn.um.edu.mo or via Pulse Secure Client
Suspension Period 12:00 p.m. to 14:30 p.m. on 28 June and 29 June, 2023 (Wednesday and Thursday)
Details

ICTO will perform security upgrade on SSL VPN system in order to enhance security of the system and clients.

To minimize the impact on users, the upgrade will be carried out in two phases:

  • First Phase(28 June 2023, 12:00 p.m. to 14:30 p.m.)
  • Second Phase(29 June 2023, 12:00 p.m. to 14:30 p.m.)

During the said period, users may experience interruption when using the SSL VPN service. We will try to minimize the impact as much as possible and resume services once the upgrade works are completed.

After the system upgrade, the SSL VPN client (Pulse Secure) on ICTO computers will be automatically upgraded to the new Ivanti Secure Access client.  The icon will be changed to the following:

If you use Pulse Secure on your personal computer not provided by ICTO, please download and execute the following new SSL VPN client to complete the upgrade.

Supported platform VPN client
Windows OS (64-bit) Download

macOS

  • Big Sur
  • Monterey
  • Ventura
Download

If you need other versions, you can download from ICTO’s website: https://icto.um.edu.mo/ssl-vpn/

Affected Users UM users who use SSL VPN service
Should you have any enquiries, please contact our Help Desk.

ICTO Help Desk

Location : Room 2085, 2/F, Central Teaching Building (E5)  eMap
Telephone : 8822 8600
Email : icto.helpdesk@um.edu.mo 

Upgrade of SSL VPN System during 12:00 p.m. to 14:30 p.m. on 28 June and 29 June, 2023 (Wednesday and Thursday)2023-07-20T15:14:30+08:00
Go to Top