REMINDER:【Workplace Skills Enhancement Workshop Series】Problem-Solving Techniques (Application Deadline: 16 Sep)
溫馨提示：【職場技能提升工作坊系列】解決問題技巧（截止報名日期：9月16日）
工作坊名稱：解決問題技巧
日期：22/09/2024 (星期日)
時間：14:30-17:30
內容：
- 解決問題的模式
– 解決問題的原點
– 發現問題
– 防錯管理，使錯誤發生的機會減至最低限度
– 思考習慣病 - 解決問題的程序與步驟
– 問題分析
– 創意解決方案
– 團隊合作與溝通技巧
– 實際案例分析 - 解決問題/持續改善工具
– 解決問題技巧的具體應用
– 效果評估與反饋機制
– 持續改善的方法和工具
語言：廣東話
導師：澳門生產力暨科技轉移中心導師
截止報名日期：16/09/2024
Workshop Topic: Problem-Solving Techniques
Date: 22/09/2024 (Sun)
Time: 14:30-17:30
Content:
- Models for problem-solving
– Root causes of problems
– Problem identification
– Error prevention management to minimize the occurrence of mistakes
– Habitual thinking patterns - Procedures and steps for problem-solving
– Problem analysis
– Creative solutions
– Teamwork and communication skills
– Analysis of real-life case studies - Tools for problem-solving/continuous improvement
– Practical application of problem-solving techniques
– Evaluation of effectiveness and feedback mechanisms
– Methods and tools for continuous improvement
Language: Cantonese
Trainer: CPTTM Trainer
Application Deadline: 16/09/2024
Application Link: https://go.um.edu.mo/2ht2xq38
工作坊名稱：高效職場溝通
日期：28/09/2024 (星期六)
時間：14:30-17:30
內容：
- 職場語言的溝通能力
- 溝通的障礙
- 有效溝通的方法
- 不同的溝通風格
- 跨文化及非語言溝通
- 提升職場的社交力
- 協商能力
- 衝突管理與解決方案
- 給予和接受建設性反饋的技巧
- 工作中的人際關係
語言：廣東話
導師：澳門生產力暨科技轉移中心導師
截止報名日期：23/09/2024
Workshop Topic: Effective Workplace Communication
Date: 28/09/2024 (Sat)
Time: 14:30-17:30
Content:
- Communication skills in the workplace
- The barriers to communication
- Ways to achieve effective communication
- Different communication styles
- Cross-cultural and non-verbal communication
- Workplace social skills enhancement
- Negotiation abilities
- Conflict management and resolution techniques
- Techniques for giving and receiving constructive feedback
- Interpersonal relationships at work
Language: Cantonese
Trainer: CPTTM Trainer
Application Deadline: 23/09/2024
Application Link: https://go.um.edu.mo/2ht2xq38
注意事項：
- 行政費（只適用於線下工作坊）：
每個線下工作坊行政費為100澳門元，繳交行政費的手續如下：
– 全程參加線下工作坊之學生無須繳交行政費。
– 報名前請再次查看你的日程表。一經報名，缺席或未能全程參加線下工作坊之學生，會收到學校發出的電子繳費單，繳付費用將按照每一個缺席或未能全程參加之線下工作坊計算，且需在期限前繳付。
例如：你報了 “高效職場溝通”，所以需要全程出席28/9, 下午2:30-5:30的線下工作坊。每個線下工作坊的行政費為100澳門元。若你報了2個線下工作坊而又缺席或未能全程參與，則需繳交合共200澳門元的行政費。
- 遞交網上報名後，將視為成功報讀選取之工作坊。
- 上課地點/連結將在報名截止後透過電郵通知，敬請準時出席工作坊。工作坊名額有限，以先到先得方式報名，如報名人數超過工作坊名額，將透過電郵通知未能參與的同學。若報名不足，生涯發展中心保留取消該工作坊之權利，並不會收取行政費。
- 線下工作坊已列入「全人發展獎勵計劃」中的「全球競爭力」項目，全程參與者可獲予“CS”分數。(每半小時5分 “CS”)
- 如有查詢，請聯絡李小姐：
電話 : 8822 9903
電郵 : sao.career@um.edu.mo
Points to Note:
- Administrative Fee (Only Applicable to Physical Workshops):
An administrative fee of MOP100 is required for each physical workshop. Please follow the following procedures to settle the payment:
– Students who participate in the whole physical workshop do not need to pay the administrative fee.
– Before submitting the application, please double check your own schedule. Students who are absent for the whole or part of the physical workshop will receive an e-debit note issued by the University. The amount will be calculated based on each physical workshop that students are absent or not fully attended. Please settle the payment before the deadline.
For example: If you have registered for “Effective Workplace Communication”, you need to fully attend the physical workshop on 28 Sep, 2:30-5:30pm. An administrative fee of MOP100 is required for each physical workshop. If you have registered for 2 physical workshops, but absent for the whole or part of the physical workshop, you will need to pay MOP200 in total.
- The application of the selected workshop(s) will be considered successful upon submitting your online application.
- The venue/link will be informed via email after the registration deadline. Please be punctual to the workshop(s). Due to limited quota, applications are accepted on a first-come-first-served basis. If the number of applications exceeds quota, we will inform students who cannot participate in the workshops via email. The Career Development Centre reserves the right to cancel the workshop(s) if the number of applications is below required. Administrative fee will not be collected.
- The physical workshop will be counted as the “Global Competitiveness” area of the “Whole Person Development Award Program”. Participants who have attended the workshop fully may receive “CS”. (Each 0.5 hour of activity is worth 5 “CS”)
- For enquires, please contact Ms. Winnie Lei:
Tel: 8822 9903
Email: sao.career@um.edu.mo
