Dear Users,

ICTO would like to inform you that we regularly update our maintenance schedule page to help you plan your work and service usage. The latest maintenance schedule has been updated through June 2025. To refer to the maintenance schedule, please visit the following link: https://icto.um.edu.mo/regular-maintenance

For regular maintenance, the work is scheduled from 9:00 AM to 8:00 PM, lasting 11 hours. This preventive maintenance is crucial to ensuring we provide a stable and secure system for the university. The maintenance activities include:

• Installing security patches
• Software updates
• System reconfigurations
• Server reboots
• Availability and failover testing

We will strive to minimize disruption to user services. Although the maintenance window is 11 hours, the actual service interruptions are typically shorter.

Thank you for your understanding and cooperation.

Should you have any enquiries, please feel free to contact our Help Desk.

Help Desk
Location : Room 2085, 2/F, Central Teaching Building (E5), eMap
Telephone : 8822 8600
Email : icto.helpdesk@um.edu.mo

Information and Communication Technology Office