Trial Launch of ICTO AI Chatbot!

We are pleased to announce the trial launch of ICTO new AI-powered Chatbot, designed to deliver faster and more efficient IT support.

What is AI Chatbot?

AI Chatbot is an advanced, AI-powered tool that offers instant assistance for a wide range of IT inquiries related to ICTO’s facilities and services.  Leveraging advanced artificial intelligence, it understands your questions and provides automated solutions for common issues.

Key Features & Benefits

• 24/7 Instant Answers: Get answers anytime, anywhere.
• Comprehensive Knowledge Base: It has access to ICTO website and FAQs, enabling it to deliver step-by-step solutions for a variety of technical queries.
• Continuous Learning: The chatbot improves over time through your interactions and feedback.

Access ICTO Chatbot

You can access the Chatbot at ICTO Website.  Please choose your preferred language for a better experience.

Help Us Improve

Your feedback is essential.  Please share your experience with ICTO Help Desk so we can make the AI Chatbot smarter, faster and more accurate.  Thank you for your support!

 

Disclaimer

ICTO AI ChatBot is designed solely for inquiries related to ICTO’s facilities and services.  Please note that its responses may not always reflect the most recent updates.  All information provided by the Chatbot is for reference purpose only. 

Should you have any enquiries, please contact our Help Desk.

Location :	Room 2085, 2/F, Central Teaching Building (E5)  eMap
Telephone :	8822 8600
Email :	icto.helpdesk@um.edu.mo