(Enrollment deadline is Friday, 30 June 2023) In-house training course: “Process Innovation and Optimization”

(本週五2023年6月30日截止報名) 內部培訓課程:「流程革新及優化」

Course Title:
課程名稱:
Process Innovation and Optimization
流程革新及優化
Course Outline:
課程大綱:
  • How to identify the key processes of an organization
  • How to align the processes to achieve customer satisfaction
  • Determine the priority for improvement actions
  • Define the process/product (service) objectives
  • How to conduct analysis, measurement and improvement of processes
  • 如何識別一間機構的主要流程
  • 如何組織流程以達到服務對象滿意
  • 定立各項改善行動的優先性
  • 成立流程/產品(服務)目標
  • 如何進行流程分析、量度及改進
Trainer:
導師:
Mr. Aldous AU of Macau Productivity and Technology Transfer Center (CPTTM) 
澳門生產力暨科技轉移中心 區紹華先生
Targets:
對象:
Administrative Staff (all ranks)
行政人員(所有職級)
Dates and Time:
日期及時間: 
28 & 31/07/2023, 02 & 04/08/2023 
(Monday, Wednesday & Fridays / 星期一、三、五)
18:30-21:30
Duration:
總時數:
12 hours
十二小時
Certification:
證書頒發:
Participants who complete all classes will be awarded a certificate
完成全部課堂之學員將獲發證書
Language:
授課語言: 
Cantonese
廣東話
Venue:
上課地點:
E11-1009
Enrollment Deadline:
報名截止日期:
30/06/2023 (Friday / 星期五)
Enrollment Form:
報名表:
Click link here
按此連結