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3 2025-01

Software Requests for Academic Purpose for Academic Year 2025/2026

2025-02-03T00:00:30+08:00

To: All users

In order to maintain the effective use of software budget and leverage the economic scale of software purchases, ICTO will observe and gather the software needs from academic units of the University every year. Based on the timeline of software acquisition procedure, it is time to raise the related software requests for the academic year 2025/2026.

Concerning there might be different software needs from different academic units, several funding approaches are established for individual faculty to consider when acquiring software. For more details, please refer to the “Guidelines for Requesting Software for Academic Purpose” document or ICTO web page.

Should there be any software acquisition requests for the academic year 2025/2026, please fill and submit this online form – “Software Acquisition Request Form” on or before 24 January, 2025 (Friday). ICTO will then study the requests accordingly.

Should you have any enquiries, please feel free to contact our Help Desk.

ICTO Help Desk
Location : Room 2085, 2/F, Central Teaching Building (E5)
Telephone : 8822 8600
Email : icto.helpdesk@um.edu.mo

Information and Communication Technology Office

各位用戶：

為了有效地運用購買軟件的預算和達致最佳的經濟效益，資訊及通訊科技部每年均會收集各學術單位對軟件的需求。基於軟件申請程序的時間表，現在是時候提出2025/2026學年的相關軟件申請。

有鑑於不同的學術單位都有著不同的軟件需求，因此我們制定了不同的資金方案，供各學術單位於採購軟件時作考慮。請參閱用戶文件 “Guidelines for Requesting Software for Academic Purpose” 或 ICTO網頁了解更多詳情。

如果有任何2025/2026學年的軟件採購申請，請在2024年1月24日（星期五）或之前填寫並提交以下網上表格 – “Software Acquisition Request Form”，ICTO 隨後將對這些需求進行相應研究。

如有任何查詢，請與資訊及通訊科技部服務中心聯絡。

資訊及通訊科技部服務中心
位置 ：中央教學樓東5座(E5)2085室
電話 ：8822 8600
電郵 ：icto.helpdesk@um.edu.mo

資訊及通訊科技部

 

 

Software Requests for Academic Purpose for Academic Year 2025/20262025-02-03T00:00:30+08:00
22 2024-04

Update of PC data recovery service

2024-05-31T00:02:10+08:00

Dear Users,

To enhance data recovery service capabilities, ICTO has setup a new storage system, with lots of storage space, and is introducing a new PC data recovery service and a new recovery software, Synology Active Backup for Business, which replaces the previously used Uranium Backup for all ICTO-provided desktop and laptop computers.

This service will assist our users in backing up files from their computers to secure on-campus network storage, preventing any data loss or disk damage. Users can efficiently restore lost files as needed. For more details, please click this link.

ICTO HelpDesk is progressively arranging on-site software updates for various departments. We appreciate your patience. 

Thank you for your support and cooperation.

Should you have any enquiries, please feel free to contact our Help Desk.

Help Desk
Location : Room 2085, 2/F, Central Teaching Building (E5), eMap
Telephone : 8822 8600
Email : icto.helpdesk@um.edu.mo

Information and Communication Technology Office

 

 

各位用戶，

為增強資料復原服務能力，ICTO 特別添置全新存儲系統，加大儲存空間，推出全新電腦資料復原服務，並使用新的復原軟件 Synology Active Backup for Business，取代現在所有ICTO 提供的桌面電腦和筆記本電腦所使用的Uranium Backup。

此服務將協助我們的用戶將電腦上的檔案備份到校內安全的網絡存儲，以防止任何數據丟失和硬碟損壞。用戶可以按需要快捷地復原遺失的文件。 詳情可按此鏈結。

ICTO已陸續為各部門安排分批上門更新軟件，敬請耐心等待。

感謝您的支持和配合。

如有任何查詢，請與我們的服務中心聯絡。

服務中心
位置 : 中央教學樓東5座(E5) 2085室 (電子地圖)
電話 : 8822 8600
電郵 : icto.helpdesk@um.edu.mo

資訊及通訊科技部

 

 

Update of PC data recovery service2024-05-31T00:02:10+08:00
22 2023-05

Student Printing Service will perform system maintenance on May 24, 2023 (Wednesday) from 10:30 am to 11:30 am

2023-07-20T15:37:24+08:00

ICTO 資訊及通訊科技部

系統維護通告 System Maintenance Notice
系統平台
System Platform		 學生打印服務
Student Printing Service
維護內容
Details		 進行系統升級
Perform system upgrade
維護時段
Maintenance Period		 2023年05月24日（星期三）早上10:30 至 11:30
10:30 am to 11:30 am on May 24, 2023 (Wednesday)

受影響服務 
Service(s)  affected

– Follow-You 學生打印服務
– Follow-You Student Printing Service
– 澳門通打印及影印服務
– Macau Pass Printing and Copying Service

上述服務在維護期間將會暫停，維護完成後，所有服務將恢復正常。
The above services will be suspended during the maintenance period. They will be resumed as normal once the maintenance is done.
受影響用戶
Affected Users

學生
Student
聯絡方式
Contact Info.		 服務中心 Help Desk
位置 Location – E5 – 2085 (電子地圖 eMap)
電話 Tel. – 8822 8600
電郵 Email – icto.helpdesk@um.edu.mo

敬希垂注！不便之處，敬請原諒！
Thank you for your attention and sorry for any inconveniences caused.

資訊及通訊科技部
 Information and Communication Technology Office

Student Printing Service will perform system maintenance on May 24, 2023 (Wednesday) from 10:30 am to 11:30 am2023-07-20T15:37:24+08:00
3 2023-02

Academic Computer Facilities Updates

2023-03-02T00:00:05+08:00

To : Staff and Students, 

Please be informed that the ICTO has replaced the Audio-Video system of the computer rooms E6-3092 and E6-3093,  improved the teaching display image quality, added an interactive projection whiteboard, and installed an auto-tracking camera for online teaching and lecture recording.

The Printing Area in E6 G/F has completed the renovation, improved usable space, newly installed clear indication and a large screen to show the guidelines and information.  

 

Should you have any queries, please feel free to contact our HelpDesk during office hours. 

Thank you for your attention.

Help Desk
Location : Room 2085, 2/F, Central Teaching Building (E5), eMap
Telephone : 8822 8600
Email : icto.helpdesk@um.edu.mo

Information and Communication Technology Office

致 教職員及同學：

茲通知，資訊及通訊科技部 更新了電腦室E6-3092與E6-3093的影音系統，提升了教學顯示設備圖像質素，添加了互動式投影白板，及安裝了自動跟踪攝像頭用於線上教學和課堂錄製。

另外，位於E6地面層的打印空間已完成了裝修工程，增加了可用空間、安裝了清晰標示和大型屏幕用以顯示用戶使用指南和信息。  

 

如有任何查詢，請於辦公時間內與資訊及通訊科技部服務中心聯絡。

感謝您的關注。

服 務 中 心
位置 : 中央教學樓東5座（E5）2085室 (電子地圖)
電話 : 8822 8600
電郵 : icto.helpdesk@um.edu.mo

資訊及通訊科技部

Academic Computer Facilities Updates2023-03-02T00:00:05+08:00
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