Workshop Topic: Problem-Solving Techniques
Date: 22/09/2024 (Sun)
Time: 14:30-17:30

Content:

• Models for problem-solving
  – Root causes of problems
  – Problem identification
  – Error prevention management to minimize the occurrence of mistakes
  – Habitual thinking patterns
• Procedures and steps for problem-solving
  – Problem analysis
  – Creative solutions
  – Teamwork and communication skills
  – Analysis of real-life case studies
• Tools for problem-solving/continuous improvement
  – Practical application of problem-solving techniques
  – Evaluation of effectiveness and feedback mechanisms
  – Methods and tools for continuous improvement

Language: Cantonese

Trainer: CPTTM Trainer

Application Deadline: 16/09/2024

Application Link: https://go.um.edu.mo/2ht2xq38

Workshop Topic: Effective Workplace Communication
Date: 28/09/2024 (Sat)
Time: 14:30-17:30

Content:

• Communication skills in the workplace
• The barriers to communication
• Ways to achieve effective communication
• Different communication styles
• Cross-cultural and non-verbal communication
• Workplace social skills enhancement
• Negotiation abilities
• Conflict management and resolution techniques
• Techniques for giving and receiving constructive feedback
• Interpersonal relationships at work

Language: Cantonese

Trainer: CPTTM Trainer

Application Deadline: 23/09/2024

Application Link: https://go.um.edu.mo/2ht2xq38

Points to Note:

• Administrative Fee (Only Applicable to Physical Workshops):
  An administrative fee of MOP100 is required for each physical workshop. Please follow the following procedures to settle the payment:
  – Students who participate in the whole physical workshop do not need to pay the administrative fee.
  – Before submitting the application, please double check your own schedule. Students who are absent for the whole or part of the physical workshop will receive an e-debit note issued by the University. The amount will be calculated based on each physical workshop that students are absent or not fully attended. Please settle the payment before the deadline.
  

For example: If you have registered for “Effective Workplace Communication”, you need to fully attend the physical workshop on 28 Sep, 2:30-5:30pm. An administrative fee of MOP100 is required for each physical workshop. If you have registered for 2 physical workshops, but absent for the whole or part of the physical workshop, you will need to pay MOP200 in total.

• The application of the selected workshop(s) will be considered successful upon submitting your online application. 
• The venue/link will be informed via email after the registration deadline. Please be punctual to the workshop(s). Due to limited quota, applications are accepted on a first-come-first-served basis. If the number of applications exceeds quota, we will inform students who cannot participate in the workshops via email. The Career Development Centre reserves the right to cancel the workshop(s) if the number of applications is below required. Administrative fee will not be collected. 
• The physical workshop will be counted as the “Global Competitiveness” area of the “Whole Person Development Award Program”. Participants who have attended the workshop fully may receive “CS”. (Each 0.5 hour of activity is worth 5 “CS”)
• For enquires, please contact Ms. Winnie Lei:
  Tel: 8822 9903
  Email: sao.career@um.edu.mo

Workshop Topic: Problem-Solving Techniques
Date: 22/09/2024 (Sun)
Time: 14:30-17:30

Content:

• Models for problem-solving
  – Root causes of problems
  – Problem identification
  – Error prevention management to minimize the occurrence of mistakes
  – Habitual thinking patterns
• Procedures and steps for problem-solving
  – Problem analysis
  – Creative solutions
  – Teamwork and communication skills
  – Analysis of real-life case studies
• Tools for problem-solving/continuous improvement
  – Practical application of problem-solving techniques
  – Evaluation of effectiveness and feedback mechanisms
  – Methods and tools for continuous improvement

Language: Cantonese

Trainer: CPTTM Trainer

Application Deadline: 16/09/2024

Application Link: https://go.um.edu.mo/2ht2xq38

Workshop Topic: Effective Workplace Communication
Date: 28/09/2024 (Sat)
Time: 14:30-17:30

Content:

• Communication skills in the workplace
• The barriers to communication
• Ways to achieve effective communication
• Different communication styles
• Cross-cultural and non-verbal communication
• Workplace social skills enhancement
• Negotiation abilities
• Conflict management and resolution techniques
• Techniques for giving and receiving constructive feedback
• Interpersonal relationships at work

Language: Cantonese

Trainer: CPTTM Trainer

Application Deadline: 23/09/2024

Application Link: https://go.um.edu.mo/2ht2xq38

Points to Note:

• Administrative Fee (Only Applicable to Physical Workshops):
  An administrative fee of MOP100 is required for each physical workshop. Please follow the following procedures to settle the payment:
  – Students who participate in the whole physical workshop do not need to pay the administrative fee.
  – Before submitting the application, please double check your own schedule. Students who are absent for the whole or part of the physical workshop will receive an e-debit note issued by the University. The amount will be calculated based on each physical workshop that students are absent or not fully attended. Please settle the payment before the deadline.
  

For example: If you have registered for “Effective Workplace Communication”, you need to fully attend the physical workshop on 28 Sep, 2:30-5:30pm. An administrative fee of MOP100 is required for each physical workshop. If you have registered for 2 physical workshops, but absent for the whole or part of the physical workshop, you will need to pay MOP200 in total.

• The application of the selected workshop(s) will be considered successful upon submitting your online application. 
• The venue/link will be informed via email after the registration deadline. Please be punctual to the workshop(s). Due to limited quota, applications are accepted on a first-come-first-served basis. If the number of applications exceeds quota, we will inform students who cannot participate in the workshops via email. The Career Development Centre reserves the right to cancel the workshop(s) if the number of applications is below required. Administrative fee will not be collected. 
• The physical workshop will be counted as the “Global Competitiveness” area of the “Whole Person Development Award Program”. Participants who have attended the workshop fully may receive “CS”. (Each 0.5 hour of activity is worth 5 “CS”)
• For enquires, please contact Ms. Winnie Lei:
  Tel: 8822 9903
  Email: sao.career@um.edu.mo

履歷診療室
日期：2024年9月10日 (星期二)
時間：下午 2:30-5:00
地點：學生活動中心 (E31) 2樓2004室

服務內容

• 生涯發展師樂意為你改善澳門 / 內地求職履歷，中英文皆可。
• 請提前致電預約（電話：8822 9903），節省等候時間。
• 請於約定時間前把履歷發送至電郵：sao.career@um.edu.mo。
• 每份履歷評閱及一對一講解時間約20分鐘。
• 如需改善升學履歷或需要其他協助，可電郵：sao.career@um.edu.mo另行預約。
• 撰寫履歷前請參考範本：https://careerhandbook.sao.um.edu.mo/setting-up/resume/?lang=zh-hant

查詢
電話：8822 9903
電郵：sao.career@um.edu.mo

Resume Clinic
Date: 10 Sep 2024 (Tuesday)
Time: 2:30-5:00 PM
Venue: Room 2004, 2/F, Student Activity Centre (E31)

Content

• Career Advising Associates will help polish your resume for job application in Macao / Mainland China.
• Please make a reservation in advance by phone (Tel: 8822 9903) to save waiting time.
• Please send resume to email address: sao.career@um.edu.mo before the appointment time.
• Each resume review and individual advising session will last about 20 minutes.
• You may make appointment with us at sao.career@um.edu.mo to polish your resume for further study and additional assistance.
• Please refer to the samples before writing your resume: https://careerhandbook.sao.um.edu.mo/setting-up/resume/

Enquiry
Tel: 8822 9903
Email: sao.career@um.edu.mo

Workshop Topic: Business Etiquette
Date: 15/09/2024 (Sun)
Time: 14:30-17:30

Content:

• Greetings: proper handshakes, self-introduction (what to include), guest reception at the workplace, handling phone calls, etc.
• Basic communication skills: sending emails, daily interactions, meetings, etc.
• Professional attire: how to dress up to make a good impact, what to wear for the first day of work
• General workplace business etiquette, such as elevator etiquette, respect, being polite and punctual, etc.
• What to mind for the first day of work, how to fit into the office environment

Language: Cantonese

Trainer: CPTTM Trainer

Application Deadline: 09/09/2024

Application Link: https://go.um.edu.mo/2ht2xq38

Workshop Topic: Skills for Workplace Success
Date: 14/09/2024 (Sat)
Time: 14:30-17:30

Content:

• Analyze personal career competencies
  – Utilize self-strengths
  – Improve self-weakness
• How to use your own resources to enhance your core competitiveness
  – Identify personal characteristics and employment attitudes
  – Enhance self-worth and career management skills
• Acquire workplace skills (social, communication, cooperation, management, etc.)
• Understand your supervisor’s management style, company culture and self-worth
• Workplace attitudes
  – Willing to learn and have the ability to reflect on what have learned
• How to maintain a healthy and positive mindset
• Learn how to use IQ, EQ and AQ to succeed in the workplace
• Inappropriate workplace behaviors

Language: Cantonese

Trainer: CPTTM Trainer

Application Deadline: 09/09/2024

Application Link: https://go.um.edu.mo/2ht2xq38

Workshop Topic: Problem-Solving Techniques
Date: 22/09/2024 (Sun)
Time: 14:30-17:30

Content:

• Models for problem-solving
  – Root causes of problems
  – Problem identification
  – Error prevention management to minimize the occurrence of mistakes
  – Habitual thinking patterns
• Procedures and steps for problem-solving
  – Problem analysis
  – Creative solutions
  – Teamwork and communication skills
  – Analysis of real-life case studies
• Tools for problem-solving/continuous improvement
  – Practical application of problem-solving techniques
  – Evaluation of effectiveness and feedback mechanisms
  – Methods and tools for continuous improvement

Language: Cantonese

Trainer: CPTTM Trainer

Application Deadline: 16/09/2024

Application Link: https://go.um.edu.mo/2ht2xq38

Workshop Topic: Effective Workplace Communication
Date: 28/09/2024 (Sat)
Time: 14:30-17:30

Content:

• Communication skills in the workplace
• The barriers to communication
• Ways to achieve effective communication
• Different communication styles
• Cross-cultural and non-verbal communication
• Workplace social skills enhancement
• Negotiation abilities
• Conflict management and resolution techniques
• Techniques for giving and receiving constructive feedback
• Interpersonal relationships at work

Language: Cantonese

Trainer: CPTTM Trainer

Application Deadline: 23/09/2024

Application Link: https://go.um.edu.mo/2ht2xq38

Points to Note:

• Administrative Fee (Only Applicable to Physical Workshops):
  An administrative fee of MOP100 is required for each physical workshop. Please follow the following procedures to settle the payment:
  – Students who participate in the whole physical workshop do not need to pay the administrative fee.
  – Before submitting the application, please double check your own schedule. Students who are absent for the whole or part of the physical workshop will receive an e-debit note issued by the University. The amount will be calculated based on each physical workshop that students are absent or not fully attended. Please settle the payment before the deadline.
  

For example: If you have registered for “Effective Workplace Communication”, you need to fully attend the physical workshop on 28 Sep, 2:30-5:30pm. An administrative fee of MOP100 is required for each physical workshop. If you have registered for 2 physical workshops, but absent for the whole or part of the physical workshop, you will need to pay MOP200 in total.

• The application of the selected workshop(s) will be considered successful upon submitting your online application. 
• The venue/link will be informed via email after the registration deadline. Please be punctual to the workshop(s). Due to limited quota, applications are accepted on a first-come-first-served basis. If the number of applications exceeds quota, we will inform students who cannot participate in the workshops via email. The Career Development Centre reserves the right to cancel the workshop(s) if the number of applications is below required. Administrative fee will not be collected. 
• The physical workshop will be counted as the “Global Competitiveness” area of the “Whole Person Development Award Program”. Participants who have attended the workshop fully may receive “CS”. (Each 0.5 hour of activity is worth 5 “CS”)
• For enquires, please contact Ms. Winnie Lei:
  Tel: 8822 9903
  Email: sao.career@um.edu.mo

Workshop Topic: Skills for Workplace Success
Date: 14/09/2024 (Sat)
Time: 14:30-17:30

Content:

• Analyze personal career competencies
  – Utilize self-strengths
  – Improve self-weakness
• How to use your own resources to enhance your core competitiveness
  – Identify personal characteristics and employment attitudes
  – Enhance self-worth and career management skills
• Acquire workplace skills (social, communication, cooperation, management, etc.)
• Understand your supervisor’s management style, company culture and self-worth
• Workplace attitudes
  – Willing to learn and have the ability to reflect on what have learned
• How to maintain a healthy and positive mindset
• Learn how to use IQ, EQ and AQ to succeed in the workplace
• Inappropriate workplace behaviors

Language: Cantonese

Trainer: CPTTM Trainer

Application Deadline: 09/09/2024

Application Link: https://go.um.edu.mo/2ht2xq38

Workshop Topic: Business Etiquette
Date: 15/09/2024 (Sun)
Time: 14:30-17:30

Content:

• Greetings: proper handshakes, self-introduction (what to include), guest reception at the workplace, handling phone calls, etc.
• Basic communication skills: sending emails, daily interactions, meetings, etc.
• Professional attire: how to dress up to make a good impact, what to wear for the first day of work
• General workplace business etiquette, such as elevator etiquette, respect, being polite and punctual, etc.
• What to mind for the first day of work, how to fit into the office environment

Language: Cantonese

Trainer: CPTTM Trainer

Application Deadline: 09/09/2024

Application Link: https://go.um.edu.mo/2ht2xq38

Workshop Topic: Problem-Solving Techniques
Date: 22/09/2024 (Sun)
Time: 14:30-17:30

Content:

• Models for problem-solving
  – Root causes of problems
  – Problem identification
  – Error prevention management to minimize the occurrence of mistakes
  – Habitual thinking patterns
• Procedures and steps for problem-solving
  – Problem analysis
  – Creative solutions
  – Teamwork and communication skills
  – Analysis of real-life case studies
• Tools for problem-solving/continuous improvement
  – Practical application of problem-solving techniques
  – Evaluation of effectiveness and feedback mechanisms
  – Methods and tools for continuous improvement

Language: Cantonese

Trainer: CPTTM Trainer

Application Deadline: 16/09/2024

Application Link: https://go.um.edu.mo/2ht2xq38

Workshop Topic: Effective Workplace Communication
Date: 28/09/2024 (Sat)
Time: 14:30-17:30

Content:

• Communication skills in the workplace
• The barriers to communication
• Ways to achieve effective communication
• Different communication styles
• Cross-cultural and non-verbal communication
• Workplace social skills enhancement
• Negotiation abilities
• Conflict management and resolution techniques
• Techniques for giving and receiving constructive feedback
• Interpersonal relationships at work

Language: Cantonese

Trainer: CPTTM Trainer

Application Deadline: 23/09/2024

Application Link: https://go.um.edu.mo/2ht2xq38

Points to Note:

• Administrative Fee (Only Applicable to Physical Workshops):
  An administrative fee of MOP100 is required for each physical workshop. Please follow the following procedures to settle the payment:
  – Students who participate in the whole physical workshop do not need to pay the administrative fee.
  – Before submitting the application, please double check your own schedule. Students who are absent for the whole or part of the physical workshop will receive an e-debit note issued by the University. The amount will be calculated based on each physical workshop that students are absent or not fully attended. Please settle the payment before the deadline.
  

For example: If you have registered for “Effective Workplace Communication”, you need to fully attend the physical workshop on 28 Sep, 2:30-5:30pm. An administrative fee of MOP100 is required for each physical workshop. If you have registered for 2 physical workshops, but absent for the whole or part of the physical workshop, you will need to pay MOP200 in total.

• The application of the selected workshop(s) will be considered successful upon submitting your online application. 
• The venue/link will be informed via email after the registration deadline. Please be punctual to the workshop(s). Due to limited quota, applications are accepted on a first-come-first-served basis. If the number of applications exceeds quota, we will inform students who cannot participate in the workshops via email. The Career Development Centre reserves the right to cancel the workshop(s) if the number of applications is below required. Administrative fee will not be collected. 
• The physical workshop will be counted as the “Global Competitiveness” area of the “Whole Person Development Award Program”. Participants who have attended the workshop fully may receive “CS”. (Each 0.5 hour of activity is worth 5 “CS”)
• For enquires, please contact Ms. Winnie Lei:
  Tel: 8822 9903
  Email: sao.career@um.edu.mo

Workshop Topic: Preparing a Well-written Resume and Cover Letter (for job application in Macao)
Date: 11/09/2024 (Wed)
Time: 15:00-16:30

Content:

Writing a resume

• Structure of resume
• Usage of action verbs for writing job descriptions
• Resume samples and common mistakes
• How to make your resume stand out from other candidates?

Writing a cover letter

• What is a cover letter?
• Difference between resume and cover letter
• Structure of cover letter
• Submitting your application by mail and email

Language: Cantonese

Trainer: Career Advising Associate of Career Development Centre

Application Deadline: 09/09/2024

Application Link: https://go.um.edu.mo/2ht2xq38

Remark: The workshop will be conducted online.

Workshop Topic: How to Prepare for Interviews (Cantonese Session)
Date: 25/09/2024 (Wed)
Time: 14:30-16:30

Content:

• How to prepare for an interview?
• What features are there in different type of interviews (e.g. In-person, Online and Telephone)?
• How to cope with frequently asked questions?
• How to accept / refuse the offer?

Language: Cantonese

Trainer: Career Advising Associate of Career Development Centre

Application Deadline: 23/09/2024

Application Link: https://go.um.edu.mo/2ht2xq38

Workshop Topic: How to Prepare for Interviews (Mandarin Session)
Date: 25/09/2024 (Wed)
Time: 15:00-16:30

Content:

• How to prepare for an interview?
• What are the do’s and don’ts for an interview?
• How to cope with frequently asked questions?
• What should you note during an interview?

Language: Mandarin

Trainer: Career Advising Associate of Career Development Centre  

Application Deadline: 23/09/2024

Application Link: https://go.um.edu.mo/2ht2xq38

Remark: The workshop will be conducted online. 

Points to Note:

• Administrative Fee (Only Applicable to Physical Workshops):
  An administrative fee of MOP100 is required for each physical workshop. Please follow the following procedures to settle the payment:
  – Students who participate in the whole physical workshop do not need to pay the administrative fee.
  – Before submitting the application, please double check your own schedule. Students who are absent for the whole or part of the physical workshop will receive an e-debit note issued by the University. The amount will be calculated based on each physical workshop that students are absent or not fully attended. Please settle the payment before the deadline.
  

For example: If you have registered for “How to Prepare for Interviews (Cantonese Session)”, you need to fully attend the physical workshop on 25 Sep, 2:30-4:30pm. An administrative fee of MOP100 is required for each physical workshop. If you have registered for 2 physical workshops, but absent for the whole or part of the physical workshop, you will need to pay MOP200 in total.

• The application of the selected workshop(s) will be considered successful upon submitting your online application. 
• The venue/link will be informed via email after the registration deadline. Please be punctual to the workshop(s). Due to limited quota, applications are accepted on a first-come-first-served basis. If the number of applications exceeds quota, we will inform students who cannot participate in the workshops via email. The Career Development Centre reserves the right to cancel the workshop(s) if the number of applications is below required. Administrative fee will not be collected. 
• The physical workshop will be counted as the “Global Competitiveness” area of the “Whole Person Development Award Program”. Participants who have attended the workshop fully may receive “CS”. (Each 0.5 hour of activity is worth 5 “CS”)
• For enquires, please contact Ms. Winnie Lei:
  Tel: 8822 9903
  Email: sao.career@um.edu.mo

履歷診療室
日期：2024年9月10日 (星期二)
時間：下午 2:30-5:00
地點：學生活動中心 (E31) 2樓2004室

服務內容

• 生涯發展師樂意為你改善澳門 / 內地求職履歷，中英文皆可。
• 請提前致電預約（電話：8822 9903），節省等候時間。
• 請於約定時間前把履歷發送至電郵：sao.career@um.edu.mo。
• 每份履歷評閱及一對一講解時間約20分鐘。
• 如需改善升學履歷或需要其他協助，可電郵：sao.career@um.edu.mo另行預約。
• 撰寫履歷前請參考範本：https://careerhandbook.sao.um.edu.mo/setting-up/resume/?lang=zh-hant

查詢
電話：8822 9903
電郵：sao.career@um.edu.mo

Resume Clinic
Date: 10 Sep 2024 (Tuesday)
Time: 2:30-5:00 PM
Venue: Room 2004, 2/F, Student Activity Centre (E31)

Content

• Career Advising Associates will help polish your resume for job application in Macao / Mainland China.
• Please make a reservation in advance by phone (Tel: 8822 9903) to save waiting time.
• Please send resume to email address: sao.career@um.edu.mo before the appointment time.
• Each resume review and individual advising session will last about 20 minutes.
• You may make appointment with us at sao.career@um.edu.mo to polish your resume for further study and additional assistance.
• Please refer to the samples before writing your resume: https://careerhandbook.sao.um.edu.mo/setting-up/resume/

Enquiry
Tel: 8822 9903
Email: sao.career@um.edu.mo