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16 2024-01

Scheduled System Maintenance of Document Management System (ShareDM) and eForm System during 9:00 a.m. to 10:00 p.m. on January 21, 2024

2024-01-31T00:00:15+08:00

ICTO 資訊及通訊科技部

定期系統維護通告  Scheduled System Maintenance Notice
系統平台
System Platform		 文件管理系統 (ShareDM) 及電子表格系統
Document Management System (ShareDM) and eForm System
維護內容
Details		 為系統安裝修補程序
Apply patches to system
維護時段
Maintenance Period		 2024年1月21日 (星期日) 上午9:00 至 下午10:00
9:00 a.m. to 10:00 p.m. on January 21, 2024 (Sunday)
受影響服務
Services affected		 在系統維護期間，檔案存取可能會間歇性中斷，同時電子表格之遞交及審批等服務將會暫停。所有服務會在以上維護工作完成後恢復正常。
During the said period, there may be service interruption on the documents access and sharing. At the same time, the eForm submission and approval processes will be suspended. All services will be resumed once the above maintenance jobs are completed.
受影響用戶
Affected Users		 職員及學生
Staff and students
聯絡方式
Contact Info.		 服務中心 Help Desk
位置 Location – E5 – 2085 (電子地圖 eMap)
電話Tel. – 8822 8600
電郵Email – icto.helpdesk@um.edu.mo
  在維護期間如有緊急查詢，請聯絡：
In case of urgency during the maintenance period, please contact:

資訊及通訊科技部 彭先生 ICTO Mr. William Pang
電話 Tel. – 8822 8407
電郵 Email – whpang@um.edu.mo

敬希垂注！不便之處，敬請原諒！ Thank you for your attention and sorry for any inconveniences caused.

資訊及通訊科技部 Information and Communication Technology Office

Scheduled System Maintenance of Document Management System (ShareDM) and eForm System during 9:00 a.m. to 10:00 p.m. on January 21, 20242024-01-31T00:00:15+08:00
16 2024-01

Scheduled System Maintenance of UMPASS Authentication Service during 10:00 a.m. to 1:00 p.m. on 21 January, 2024

2024-01-31T00:00:15+08:00

ICTO 資訊及通訊科技部

定期系統維護通告 Scheduled System Maintenance Notice
系統平台
System Platform		 UMPASS 系統
UMPASS Authentication System
維護內容
Details		 為系統安裝修補程序
Apply patches to system
維護時段
Maintenance Period		 2024年1月21日 (星期日) 上午 10:00 至中午 1:00
10:00 a.m. to 1:00 p.m. on 21 January, 2024 (Sunday)
受影響服務
Service affected		 在維護期間，網上登入UMPASS認證系統可能會間歇性出現短暫中斷(少於一分鐘)，如果您在登入大學的系統或服務時遇到任何問題，請刷新頁面並重試登入。所有服務會在維護完成後恢復正常運作。
During the said period, there may be short intermittence interruptions (less than 1 minute) on the UMPASS Web Login service. Please refresh the web page and try again in case you encounter any problem when logging-in to the University applications and systems. All services will be resumed normal once the maintenance jobs are completed.
受影響用戶
Affected Users		 職員及學生
Staff and students
聯絡方式
Contact Info.

服務中心 Help Desk
位置 Location – E5 – 2085 (電子地圖 eMap)
電話Tel. – 8822 8600

電郵Email – icto.helpdesk@um.edu.mo
[ optional ] 在維護期間如有緊急查詢，請聯絡：
In case of urgency during the maintenance period, please contact:
資訊及通訊科技部 彭先生 ICTO Mr. William Pang
電話 Tel. – 8822 8407
電郵 Email – whpang@um.edu.mo

敬希垂注！不便之處，敬請原諒！ Thank you for your attention and sorry for any inconveniences caused.

資訊及通訊科技部 Information and Communication Technology Office

Scheduled System Maintenance of UMPASS Authentication Service during 10:00 a.m. to 1:00 p.m. on 21 January, 20242024-01-31T00:00:15+08:00
13 2023-12

Scheduled System Maintenance of UMPASS Authentication Service during 2:00 p.m. to 5:00 p.m. on 17 December, 2023

2023-12-31T00:03:12+08:00

ICTO 資訊及通訊科技部

定期系統維護通告 Scheduled System Maintenance Notice
系統平台
System Platform		 UMPASS 系統
UMPASS Authentication System
維護內容
Details		 為系統安裝修補程序
Apply patches to system
維護時段
Maintenance Period		 2023年12月17日 (星期日) 下午 2:00 至 5:00
2:00 p.m. to 5:00 p.m. on 17 December, 2023 (Sunday)
受影響服務
Service affected		 在維護期間，網上登入UMPASS認證系統可能會間歇性出現短暫中斷(少於一分鐘)，如果您在登入大學的系統或服務時遇到任何問題，請刷新頁面並重試登入。所有服務會在維護完成後恢復正常運作。
During the said period, there may be short intermittence interruptions (less than 1 minute) on the UMPASS Web Login service. Please refresh the web page and try again in case you encounter any problem when logging-in to the University applications and systems. All services will be resumed normal once the maintenance jobs are completed.
受影響用戶
Affected Users		 職員及學生
Staff and students
聯絡方式
Contact Info.

服務中心 Help Desk
位置 Location – E5 – 2085 (電子地圖 eMap)
電話Tel. – 8822 8600

電郵Email – icto.helpdesk@um.edu.mo
[ optional ] 在維護期間如有緊急查詢，請聯絡：
In case of urgency during the maintenance period, please contact:
資訊及通訊科技部 彭先生 ICTO Mr. William Pang
電話 Tel. – 8822 8407
電郵 Email – whpang@um.edu.mo

敬希垂注！不便之處，敬請原諒！ Thank you for your attention and sorry for any inconveniences caused.

資訊及通訊科技部 Information and Communication Technology Office

Scheduled System Maintenance of UMPASS Authentication Service during 2:00 p.m. to 5:00 p.m. on 17 December, 20232023-12-31T00:03:12+08:00
13 2023-12

Scheduled System Maintenance of Lotus Notes systems during 9:00 a.m. to 1:00 p.m. on 17 December, 2023

2023-12-31T00:03:11+08:00

ICTO 資訊及通訊科技部

定期系統維護通告  Scheduled System Maintenance Notice
系統平台
System Platform		 Lotus Notes 系統
Lotus Notes systems
維護內容
Details		 為系統安裝修補程序
Apply patches to system
維護時段
Maintenance Period		 2023年12月17日 (星期日) 上午 9:00 至 下午 1:00
9:00 a.m. to 1:00 p.m. on 17 December, 2023 (Sunday)
受影響服務
Services affected

在維護期間，以下Lotus Notes 相關服務可能會出現中斷。所有服務會在維護工作完成後恢復正常。
During the said period, there may be interruption on the following Lotus Notes services. All services will be resumed once the above maintenance jobs are completed.

  • 所有建立於 Lotus Notes 平台的應用流程系統，其中包括 e-Proposal、Document Database 等。
  • All Lotus Notes Workflow applications including e-Proposal, Document Databases.
受影響用戶
Affected Users		 職員
Staff
聯絡方式
Contact Info.		 服務中心 Help Desk
位置 Location – E5 – 2085 (電子地圖 eMap)
電話Tel. – 8822 8600
電郵Email – icto.helpdesk@um.edu.mo
  在維護期間如有緊急查詢，請聯絡：
In case of urgency during the maintenance period, please contact: 資訊及通訊科技部梁小姐 ICTO Ms. Queenie Leong
電話 Tel. – 8822 8643
電郵 Email – waiinleong@um.edu.mo

敬希垂注！不便之處，敬請原諒！ Thank you for your attention and sorry for any inconveniences caused.

資訊及通訊科技部 Information and Communication Technology Office

Scheduled System Maintenance of Lotus Notes systems during 9:00 a.m. to 1:00 p.m. on 17 December, 20232023-12-31T00:03:11+08:00
13 2023-12

Scheduled System Maintenance of Document Management System (ShareDM) and eForm System during 9:00 a.m. to 10:00 p.m. on Dec 17, 2023

2023-12-31T00:03:11+08:00

ICTO 資訊及通訊科技部

定期系統維護通告  Scheduled System Maintenance Notice
系統平台
System Platform		 文件管理系統 (ShareDM) 及電子表格系統
Document Management System (ShareDM) and eForm System
維護內容
Details		 為系統安裝修補程序
Apply patches to system
維護時段
Maintenance Period		 2023年12月17日 (星期日) 上午9:00 至 下午10:00
9:00 a.m. to 10:00 p.m. on December 17, 2023 (Sunday)
受影響服務
Services affected		 在系統維護期間，檔案存取，電子表格之遞交及審批等系統服務將會暫停。所有服務會在以上維護工作完成後恢復正常。
During the said period,  system services such as documents access and sharing, eForm submission and approval processes, etc. will be suspended. All services will be resumed once the above maintenance jobs are completed.
受影響用戶
Affected Users		 職員及學生
Staff and students
聯絡方式
Contact Info.		 服務中心 Help Desk
位置 Location – E5 – 2085 (電子地圖 eMap)
電話Tel. – 8822 8600
電郵Email – icto.helpdesk@um.edu.mo
  在維護期間如有緊急查詢，請聯絡：
In case of urgency during the maintenance period, please contact:

資訊及通訊科技部 梁小姐 ICTO Ms. Queenie Leong
電話 Tel. – 8822 8643
電郵 Email – waiinleong@um.edu.mo

敬希垂注！不便之處，敬請原諒！ Thank you for your attention and sorry for any inconveniences caused.

資訊及通訊科技部 Information and Communication Technology Office

Scheduled System Maintenance of Document Management System (ShareDM) and eForm System during 9:00 a.m. to 10:00 p.m. on Dec 17, 20232023-12-31T00:03:11+08:00
23 2023-11

Increase personal storage capacity of Staff Email System and UMDrive

2023-12-31T00:06:13+08:00

Dear colleagues,

We are pleased to announce two significant upgrades designed to enhance collaboration with large space in two systems respectively:

  1. Email Quota Increase: To facilitate better email collaboration, we have increased the storage capacity of your email quota from 25GB to 50GB.
  2. UMDrive Quota Increase: We understand that the administrative and academic operations often require substantial file sharing and storage. To better support these needs, the UMDrive storage space for each user is increased from 20GB to 100GB. This five-fold increase will provide you with greater flexibility in managing, accessing, and sharing your files.

These upgrades are effective immediately, and we hope they will significantly contribute to improving your work efficiency. Please take full advantage of these enhancements.

Remember to manage your storage spaces wisely and back up important files regularly for safety.

Should you have any questions or require further assistance, please do not hesitate to contact our Help Desk.

Thank you for your attention.

Help Desk
Location : Room 2085, 2/F, Central Teaching Building (E5), eMap
Telephone : 8822 8600
Email : icto.helpdesk@um.edu.mo

Information and Communication Technology Office

各位同事：

我們很高興地宣布，為了便利同事在工作上的協作，我們已對兩個主要系統進行擴充以提供更大的儲存空間：

  1. 增加職員電郵系統配額：為了促進更好的電子郵件協作，我們已將您的電子郵件存儲配額從25GB增加到50GB。
  2. 增加UMDrive配額：我們了解到行政和學術工作上，都經常需要存儲和共享大量的文件。為了更好地支持這些需求，每個用戶的UMDrive儲存空間已從20GB增加到100GB。這五倍的增加將為您在管理、訪問和共享文件方面提供更大的靈活性。

這些升級已立即生效，我們希望能對您的工作提供顯著幫助。 同時，再次提醒各位同事請定期備份重要文件以確保安全，並妥善地分配您的存儲空間。

如果您有任何問題或需要進一步的幫助，請隨時聯繫我們的服務中心。 感謝您的關注。

服 務 中 心
位置 : 中央教學樓東5座（E5）二樓2085室 (電子地圖)
電話 : 8822 8600
電郵 : icto.helpdesk@um.edu.mo

資訊及通訊科技部

Increase personal storage capacity of Staff Email System and UMDrive2023-12-31T00:06:13+08:00
22 2023-11

Scheduled System Maintenance of Lotus Notes systems during 9:00 a.m. to 1:00 p.m. on 26 November, 2023

2023-11-30T00:00:11+08:00

ICTO 資訊及通訊科技部

定期系統維護通告  Scheduled System Maintenance Notice
系統平台
System Platform		 Lotus Notes 系統
Lotus Notes systems
維護內容
Details		 為系統安裝修補程序
Apply patches to system
維護時段
Maintenance Period		 2023年11月26日 (星期日) 上午 9:00 至 下午 1:00
9:00 a.m. to 1:00 p.m. on 26 November, 2023 (Sunday)
受影響服務
Services affected

在維護期間，以下Lotus Notes 相關服務可能會出現中斷。所有服務會在維護工作完成後恢復正常。
During the said period, there may be interruption on the following Lotus Notes services. All services will be resumed once the above maintenance jobs are completed.

  • 所有建立於 Lotus Notes 平台的應用流程系統，其中包括 e-Proposal、Document Database 等。
  • All Lotus Notes Workflow applications including e-Proposal, Document Databases.
受影響用戶
Affected Users		 職員
Staff
聯絡方式
Contact Info.		 服務中心 Help Desk
位置 Location – E5 – 2085 (電子地圖 eMap)
電話Tel. – 8822 8600
電郵Email – icto.helpdesk@um.edu.mo
  在維護期間如有緊急查詢，請聯絡：
In case of urgency during the maintenance period, please contact: 資訊及通訊科技部梁小姐 ICTO Ms. Queenie Leong
電話 Tel. – 8822 8643
電郵 Email – waiinleong@um.edu.mo

敬希垂注！不便之處，敬請原諒！ Thank you for your attention and sorry for any inconveniences caused.

資訊及通訊科技部 Information and Communication Technology Office

Scheduled System Maintenance of Lotus Notes systems during 9:00 a.m. to 1:00 p.m. on 26 November, 20232023-11-30T00:00:11+08:00
22 2023-11

Scheduled System Maintenance of UMPASS Authentication Service during 1:00 p.m. to 2:30 p.m. on 28 and 29 November, 2023

2023-11-30T00:00:11+08:00

ICTO 資訊及通訊科技部

定期系統維護通告 Scheduled System Maintenance Notice
系統平台
System Platform		 UMPASS 系統
UMPASS Authentication System
維護內容
Details		 為系統安裝修補程序
Apply patches to system
維護時段
Maintenance Period		 2023年11月28日及29日 (星期二及星期三) 中午 1:00 至 2:30
1:00 p.m. to 2:30 p.m. on 28 and 29 November, 2023 (Tuesday and Wednesday)
受影響服務
Service affected		 在維護期間，網上登入UMPASS認證系統可能會間歇性出現短暫中斷(少於一分鐘)，如果您在登入大學的系統或服務時遇到任何問題，請刷新頁面並重試登入。所有服務會在維護完成後恢復正常運作。
During the said period, there may be short intermittence interruptions (less than 1 minute) on the UMPASS Web Login service. Please refresh the web page and try again in case you encounter any problem when logging-in to the University applications and systems. All services will be resumed normal once the maintenance jobs are completed.
受影響用戶
Affected Users		 職員及學生
Staff and students
聯絡方式
Contact Info.

服務中心 Help Desk
位置 Location – E5 – 2085 (電子地圖 eMap)
電話Tel. – 8822 8600

電郵Email – icto.helpdesk@um.edu.mo
[ optional ] 在維護期間如有緊急查詢，請聯絡：
In case of urgency during the maintenance period, please contact:
資訊及通訊科技部 彭先生 ICTO Mr. William Pang
電話 Tel. – 8822 8407
電郵 Email – whpang@um.edu.mo

敬希垂注！不便之處，敬請原諒！ Thank you for your attention and sorry for any inconveniences caused.

資訊及通訊科技部 Information and Communication Technology Office

Scheduled System Maintenance of UMPASS Authentication Service during 1:00 p.m. to 2:30 p.m. on 28 and 29 November, 20232023-11-30T00:00:11+08:00
12 2023-09

Scheduled System Maintenance of UMPASS Authentication Service during 1:00 p.m. to 2:30 p.m. on 19 and 20 Sep, 2023

2023-09-30T00:00:05+08:00

ICTO 資訊及通訊科技部

定期系統維護通告 Scheduled System Maintenance Notice
系統平台
System Platform		 UMPASS 系統
UMPASS Authentication System
維護內容
Details		 為系統安裝修補程序
Apply patches to system
維護時段
Maintenance Period		 2023年9月19日及20日 (星期二及星期三) 中午 1:00 至 2:30
1:00 p.m. to 2:30 p.m. on 19 and 20 September, 2023 (Tuesday and Wednesday)
受影響服務
Service affected		 在維護期間，網上登入UMPASS認證系統可能會間歇性出現短暫中斷(少於一分鐘)，如果您在登入大學的系統或服務時遇到任何問題，請刷新頁面並重試登入。所有服務會在維護完成後恢復正常運作。
During the said period, there may be short intermittence interruptions (less than 1 minute) on the UMPASS Web Login service. Please refresh the web page and try again in case you encounter any problem when logging-in to the University applications and systems. All services will be resumed normal once the maintenance jobs are completed.
受影響用戶
Affected Users		 職員及學生
Staff and students
聯絡方式
Contact Info.

服務中心 Help Desk
位置 Location – E5 – 2085 (電子地圖 eMap)
電話Tel. – 8822 8600

電郵Email – icto.helpdesk@um.edu.mo
[ optional ] 在維護期間如有緊急查詢，請聯絡：
In case of urgency during the maintenance period, please contact:
資訊及通訊科技部 彭先生 ICTO Mr. William Pang
電話 Tel. – 8822 8407
電郵 Email – whpang@um.edu.mo

敬希垂注！不便之處，敬請原諒！ Thank you for your attention and sorry for any inconveniences caused.

資訊及通訊科技部 Information and Communication Technology Office

Scheduled System Maintenance of UMPASS Authentication Service during 1:00 p.m. to 2:30 p.m. on 19 and 20 Sep, 20232023-09-30T00:00:05+08:00
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