Dear Students,

In accordance with the Macau Law, all non-local students must apply for a stay permit. Failing to comply with this requirement will result in violation of the law and serious consequence (The violator may be expelled from Macao and prohibited to enter Macao again within two years). For those students who have not completed the renewal procedure, please approach to any of the following location by presenting the original “Two-way Exit Permit” for travelling to and from HK and Macau” to complete it as soon as possible.

In addition, those students who are granted “Special Authorization to Stay” MUST approach to any of the following location to collect the slip of “Special Authorization to Stay” for completing the whole application procedure. For more details progress of application , please visit the online system https://www.fsm.gov.mo/psp/smgquerysystem/crec.aspx 

(1) Exit at the Arrival Hall of the Border Gate Checkpoint

(2) Edifico China Plaza-Centro de Servicos de Auto-Atendimento de 24 horas do Governo

(3) Centro de Serviços de Auto-Atendimento de 24 horas do Governo da RAEM das Ilhas

(4) Checkpoint of Macao Port Zone of Hengqin Port Subdivision (24 hours)

(5) University of Macao Police Station of Coloane Subdivision (24 hours)

(6) Centro de Serviços de Auto-Atendimento de 24 horas do Governo no Centro de Serviocs da RAEM

(7) Fai Chi Kei-Centro de Serviços de Auto-Atendimento de 24 horas do Governo

(8) Flora-Centro de Serviços de Auto-Atendimento de 24 horas do Governo 

(9) Police Station of ZAPE Subdivision (24 hours)

(10) Edificio de Servicos de Migracao em Pac On-Porta Principal (Office hour)

(11) Edificio de Servicos de Migracao em Pac On-Porta Lateral (24 hours)

(12) Edif. do Largo-Centro de Serviços de Auto-Atendimento de 24 horas do Governo 

(13) Centro de Prestacao de Servicos ao Publico das Ilhas-Posto de Seac Pai Van-Centro de Serviços de Auto-Atendimento de 24 horas do Governo 

Below is a real case:

Student A is a senior student and will graduate within a year. He forgot to renew the stay permit and expired for 16 days. As such, he is requested to pay for the penalty MOP8,000 (MOP500 per overdue day). However, he forgot to renew the stay permit before the valid due date again. As such, he was regarded as an illegal immigrant and refused to entry Macao for one year.

If you fail to renew the stay permit, the case mentioned above may come to you!
The following documents are required for stay permit renewal:
(1) (For non-local students, except Mainland China students)
a. Original valid travel document
b. Original “Slip of Authorization to Stay” 

(2) (For Mainland China students ONLY)
a. Original valid “Two-way Exit Permit” for travelling to and from HK and Macau”
b. Original “Slip of Authorization to Stay” 

Always keep your eyes on the valid date of the stay permit and renew it before the expiry date!!

Macau Public Security Police Force Immigration Service

Office Hour:

(Note：No break at lunch hour)

Student Resources Section
Student Affairs Office

Dear Students,

In accordance with the Macau Law, all non-local students must apply for a stay permit. Failing to comply with this requirement will result in violation of the law and serious consequence (The violator may be expelled from Macao and prohibited to enter Macao again within two years). For those students who have not completed the renewal procedure, please approach to any of the following location by presenting the original “Two-way Exit Permit” for travelling to and from HK and Macau” to complete it as soon as possible.

In addition, those students who are granted “Special Authorization to Stay” MUST approach to any of the following location to collect the slip of “Special Authorization to Stay” for completing the whole application procedure. For more details progress of application , please visit the online system https://www.fsm.gov.mo/psp/smgquerysystem/crec.aspx 

(1) Exit at the Arrival Hall of the Border Gate Checkpoint

(2) Edifico China Plaza-Centro de Servicos de Auto-Atendimento de 24 horas do Governo

(3) Centro de Serviços de Auto-Atendimento de 24 horas do Governo da RAEM das Ilhas

(4) Checkpoint of Macao Port Zone of Hengqin Port Subdivision (24 hours)

(5) University of Macao Police Station of Coloane Subdivision (24 hours)

(6) Centro de Serviços de Auto-Atendimento de 24 horas do Governo no Centro de Serviocs da RAEM

(7) Fai Chi Kei-Centro de Serviços de Auto-Atendimento de 24 horas do Governo

(8) Flora-Centro de Serviços de Auto-Atendimento de 24 horas do Governo 

(9) Police Station of ZAPE Subdivision (24 hours)

(10) Edificio de Servicos de Migracao em Pac On-Porta Principal (Office hour)

(11) Edificio de Servicos de Migracao em Pac On-Porta Lateral (24 hours)

(12) Edif. do Largo-Centro de Serviços de Auto-Atendimento de 24 horas do Governo 

(13) Centro de Prestacao de Servicos ao Publico das Ilhas-Posto de Seac Pai Van-Centro de Serviços de Auto-Atendimento de 24 horas do Governo 

Below is a real case:

Student A is a senior student and will graduate within a year. He forgot to renew the stay permit and expired for 16 days. As such, he is requested to pay for the penalty MOP8,000 (MOP500 per overdue day). However, he forgot to renew the stay permit before the valid due date again. As such, he was regarded as an illegal immigrant and refused to entry Macao for one year.

If you fail to renew the stay permit, the case mentioned above may come to you!
The following documents are required for stay permit renewal:
(1) (For non-local students, except Mainland China students)
a. Original valid travel document
b. Original “Slip of Authorization to Stay” 

(2) (For Mainland China students ONLY)
a. Original valid “Two-way Exit Permit” for travelling to and from HK and Macau”
b. Original “Slip of Authorization to Stay” 

Always keep your eyes on the valid date of the stay permit and renew it before the expiry date!!

Macau Public Security Police Force Immigration Service

Office Hour:

(Note：No break at lunch hour)

Student Resources Section
Student Affairs Office

Dear Students,

In accordance with the Macau Law, all non-local students must apply for a stay permit. Failing to comply with this requirement will result in violation of the law and serious consequence (The violator may be expelled from Macao and prohibited to enter Macao again within two years). For those students who have not completed the renewal procedure, please approach to any of the following location by presenting the original “Two-way Exit Permit” for travelling to and from HK and Macau” to complete it as soon as possible.

In addition, those students who are granted “Special Authorization to Stay” MUST approach to any of the following location to collect the slip of “Special Authorization to Stay” for completing the whole application procedure. For more details progress of application , please visit the online system https://www.fsm.gov.mo/psp/smgquerysystem/crec.aspx 

(1) Exit at the Arrival Hall of the Border Gate Checkpoint

(2) Edifico China Plaza-Centro de Servicos de Auto-Atendimento de 24 horas do Governo

(3) Centro de Serviços de Auto-Atendimento de 24 horas do Governo da RAEM das Ilhas

(4) Checkpoint of Macao Port Zone of Hengqin Port Subdivision (24 hours)

(5) University of Macao Police Station of Coloane Subdivision (24 hours)

(6) Centro de Serviços de Auto-Atendimento de 24 horas do Governo no Centro de Serviocs da RAEM

(7) Fai Chi Kei-Centro de Serviços de Auto-Atendimento de 24 horas do Governo

(8) Flora-Centro de Serviços de Auto-Atendimento de 24 horas do Governo 

(9) Police Station of ZAPE Subdivision (24 hours)

(10) Edificio de Servicos de Migracao em Pac On-Porta Principal (Office hour)

(11) Edificio de Servicos de Migracao em Pac On-Porta Lateral (24 hours)

(12) Edif. do Largo-Centro de Serviços de Auto-Atendimento de 24 horas do Governo 

(13) Centro de Prestacao de Servicos ao Publico das Ilhas-Posto de Seac Pai Van-Centro de Serviços de Auto-Atendimento de 24 horas do Governo 

Below is a real case:

Student A is a senior student and will graduate within a year. He forgot to renew the stay permit and expired for 16 days. As such, he is requested to pay for the penalty MOP8,000 (MOP500 per overdue day). However, he forgot to renew the stay permit before the valid due date again. As such, he was regarded as an illegal immigrant and refused to entry Macao for one year.

If you fail to renew the stay permit, the case mentioned above may come to you!
The following documents are required for stay permit renewal:
(1) (For non-local students, except Mainland China students)
a. Original valid travel document
b. Original “Slip of Authorization to Stay” 

(2) (For Mainland China students ONLY)
a. Original valid “Two-way Exit Permit” for travelling to and from HK and Macau”
b. Original “Slip of Authorization to Stay” 

Always keep your eyes on the valid date of the stay permit and renew it before the expiry date!!

Macau Public Security Police Force Immigration Service

Office Hour:

(Note：No break at lunch hour)

Student Resources Section
Student Affairs Office

Dear Students,

In accordance with the Macao Law, for those graduated non-local students who plan to pursue another degree programmes in Macao, please terminate the original “Special Authorization to Stay” and re-apply for it by using the new degree programmes identity. Therefore, please approach to the Macao Immigration Building for terminating the “Special Authorization to Stay” before the expiration date. For those students who would like to extend the limit of stay in Macao, please apply for the ordinary “Authorization to Stay” on the same day after terminating the original “Special Authorization to Stay” in order to avoid overstaying in Macao.

In addition, Student Resources Section (SRS) has arranged the application for “Special Authorization to Stay” to all non-local freshmen on the commencement of new academic year, please be reminded to keep an eye on the following information

1. For freshmen who have submitted an application via the Integrated Online System for “Special Authorization to Stay” but have not completed the procedures (such as taking fingerprint), please prepare the original passport/ travel document and the “application QR Code” generated by the online system to the Immigration Building in person to complete the remaining procedures to avoid overstaying.

2. For freshmen who have completed the application procedures, please be reminded to collect the “Authorization to Stay Receipt” via the self-service machine of the Public Security Police Force or approach to the Immigration Building in person before the valid date specified on the “application receipt” in order to stay in Macao legally.

Caution: In accordance with the Macao Law, all non-local students MUST obtained the “Special Authorization to Stay”. Failing to comply with this requirement will result in violation of the law and serious consequence.

Immigration Building

Office Hour:

(Note：No break at lunch hour)

Thank you for your attention!

Student Resources Section
Student Affairs Office

Dear student,

In accordance with Macao Law,  all non-local students (taking a Higher Education Programme at a Higher Institute in Macao are required to apply for “Special Authorization to Stay” (aka “student visa”). This document serves as a valid permit to stay in Macao. Failing to comply with this requirement will result in violation of the law and serious consequence (The violator may be expelled from Macao and prohibited to enter Macao again within two years). For more information about it, please visit: https://www.fsm.gov.mo/psp/eng/main.html.

In addition, all non-local students have to submit online applications instead of the previous paper application form for “Special Authorization to Stay” via the “Integrated Online System for Special Authorization to Stay for Non-resident Students” newly launched by the Macao Public Security Police Force with effect from 15 August, 2024. Students are required to log in to the website of the Macao Public Security Police Force fsm.gov.mo/psp/stdapp/info.aspx or scan the QR code below to complete the online application. Student Resources Section will arrange the non-local students (including both undergraduates and postgraduates) to the Immigration Department for applying the mentioned Authorization. While it takes approximately 2 hours for the application.

After submitting the online application, please strict follow the schedule by presenting the documents below to Immigration Office for completing the procedure (see attachment 1 and attachment 2)

A. Date：13-14, 16-17, 19-21, and 23-25 Sept 2024 (10 days in total)

B. Assembly Point：PGH-S3 Bus Station

C. Schedule： PG Stay Permit Schedule

D. Documents to be prepared：

1. QR code screenshot of application;
2. Original document:
   a. Students from Mainland China  – a valid “P.R.C. Permit for Travelling to and from Hong Kong and Macao” and “Type D – Stay” endorsement;
   b. Students from other countries / regions  – a valid passport / travel document;
3. A recent 1.5-inch, full-face, no-hat, white-background, colored or black-and-white photo of the interested person is required if the photo has not been uploaded in the above system.

E. Remarks: 

1. The Public Security Police Force will hold special sessions especially for UM PG freshmen on two consecutive Saturdays 14 and 21 Sept, freshmen are required to participate in accordance with the schedule;
2. Late comer are required to approach the Immigration Office by self;
3. The schedule has been sent to the Public Security Police Force and not able to amend;
4. Freshmen are required to head back to campus by self, please refer to the route (take #36 from EST. PAC ON to EDIFICIO DO LAGO then transfer #72 to campus) ;
5. Attachment 1;
6. Attachment 2.

For any enquiries, please contact Mr. HO or Ms. NGAI
Phone： 8822 9902 / 8822 9912
Email： sao.services@um.edu.mo

Student Resources Section
Student Affairs Office

Dear students,

In order to facilitate the non-local undergraduate freshmen on the medical check-up and complete the registration successfully, Student Resources Section will arrange the medical check-up for the mentioned students. 

Required documents for Medical Examination:

• The identification document used when entering Macao and its copy. (e.g. Two-way Exit Permit)
• Tetanus vaccination records.
• University of Macau Medical Check-up Form LINK (Please check whether the contents on first page are filled, including personal information, questions, pasted photo and student’s signatures).

Please note the following:

• Date: 29-30 Aug, 02-06, 09-13 and 16 Sept 2024（13 days in total）.
• Time: 09:00 & 14:00.
• Assembly Point: PGH-S3 Bus Station.
• Fasting is not necessary for the exam.
• Students with myopia should not wear contact lens, please wear glasses instead.
• For students who are expecting menstrual period, please be reminded that you can only have the urinalysis after three days of your period. Those who could not complete this item are required to return to the hospital to complete the exam, otherwise the hospital will not issue the report.
• For students who are pregnant, please be reminded that you cannot take the X-ray examination.
• The chest radiograph must be completed in Kiang Wu Hospital.
• The basic medical exam (urinalysis, chest radiograph etc.) will cost MOP400.00 and the cost of tetanus vaccine will be MOP150.00 (only necessary if the student could not prove that the vaccine was taken before).
• SRS will inform the respective faculty regarding the check-up arrangement.
• Please be punctual and late comer will NOT be entertained. Meanwhile, the schedule has been sent to the Kiang Wu Hospital and not able to amend.
• SCHEDULE 

For any enquiries, please contact Mr. HO or Ms. NGAI
Phone： 8822 9902 / 8822 9912
Email： sao.services@um.edu.mo

Student Resources Section
Student Affairs Office

Dear Students,

To align with the development of the University and provide better medical coverage, the University continues to provide a comprehensive medical insurance plan for all registered students that covers both in-patient and out-patient services. The insurance premium is MOP120 for the current academic year, while the related debit note will be issued on mid of September. Please review the following important details to ensure you are fully aware of the insurance coverage and claim procedures.

1. VALIDITY PERIOD:

• New Students: From the date of registration until July 31, 2025
• Current Students: From August 01, 2024, to July 31, 2025

2. DESIGNATED MEDICAL SERVICE PROVIDERS:

To further enhance service quality, the number of designated medical service providers has been increased from 07 to 14 and also extend to the below hospital in Zhuhai as well as Hengqin, offering more comprehensive medical coverage.

3. MEDICAL COVERAGE DETAILS:

 ※Note: (*)Written referral from the attending physician is required. The relative referral letter and prescription for medicines should be submitted with claim document. For Specialist’s consultation, referral letter for Gynaecology, Orthopaedics & Traumatology, Otorhinolaryngology(ENT), Ophthalmology, and Dermatology is waived.

4. EXCLUSIONS:

1. Congenital abnormalities or defects existing at the time of birth or wherever to be diagnosed.
2. Directly or indirectly as a result of disease or natural causes or from war (whether declared or not), strikes, riots, civil war, revolution or any warlike operations or join the military.
3. Disabilities arising from the Insured Person’s offences or participation in any illegal acts (except traffic offences and pedestrian offences).
4. Investigation and treatment of psychosis, psychological, emotional, mental or behavioral conditions or disorders; treatment of chronic alcoholism or drug abuse or any other complications arising therefrom; rest cures or convalescence; Suicide, attempted suicide or intentionally self-inflicted injury whether sane or insane.
5. Eye refraction, fitting of glasses or surgical procedure for correction of eye refraction (except necessitated by accidental injuries or as a result of disease), examination for fitting of hearing aids, procurement or use of special braces, prosthetic appliances or equipment such as artificial limbs and cosmetic surgery or treatment for beautification purposes.
6. Dental care and treatment including amalgam or composite fillings, orthodontics, (except necessitated by accidental injuries to sound natural teeth).
7. Pregnancy, resulting childbirth, abortion, miscarriage or conditions resulting therefrom, genetic testing or counseling, artificial fertilization treatment or treatment related to birth control or infertility.
8. Cost or expense of whatsoever nature arising out of daily room and board, accompany fee, SRN nursing care, meal fee, extra bed fee which are not medically necessary.
9. Special nursing care, routine physical examinations, health checks or tests not incidental to treatment or diagnosis of a disability or any elective treatments or services which are not medically necessary for any preventive treatments, medicines or examinations (incl. CT, MRI, X-ray, Lab. Test etc.), vaccinations, immunizations, or vaccinations.
10. Conditions related to sexually transmitted diseases, Acquired Immune Deficiency Syndrome (AIDS) or AIDS Related Complex (ARC).
11. Disabilities arising from racing of any kind (except on foot racing), skydiving, mountain or rock climbing, professional sports, aviation or aeronautics (other than travelling as a fare-paying passenger in commercial airplanes).
12. Treatment not by a registered doctor or legal operation hospital.
13. Care or treatment for which payment is not required or is waived or is recoverable from a third party or under any other insurance including (without limitation) Employees’ Compensation Insurance.
14. Experimental medical treatment which, at the time it is provided, is not considered safe, effective and appropriate for the injury or sickness, and is not accepted as standard treatment for the injury or sickness.
15. Disabilities arising from nuclear weapons material, ionising radiation or contamination by radioactivity from any nuclear fuel or from any nuclear waste or from the combustion of nuclear fuel. For the purpose of this Exclusion, combustion shall include any self-sustaining process of nuclear fission.
16. Other as per Policy.

5. CLAIM PROCEDURES:

1. The necessary medical claim forms required for filling the claims are readily available at the website of/and Student Resources Section (Student Activity Centre E31, Room 2007).
2. Claim payment will be subjected to the terms and conditions set out in the corresponding master Policy.
3. Incomplete form or omission of required information may cause delay in processing.
4. The reimbursement of the claim takes around 4-6 weeks and it will be settled by account payee cheque. Students should have a bank account in any of the banks in Macao with the currency of “MOP”.

6. Hospitalization & Surgical Claim:

1. A “Medical Insurance – Hospitalization & Surgical” claim form should be completed and signed by both claimant and attending doctor.
2. The form and original official hospital invoice/ statement (with hospital or registered medical practitioner’s signature and chop) must be submitted to Student Resources Section within 70 days from the date of discharge from hospital. Otherwise, the claim shall be declined for reimbursement.

7. Out-patient Claim:

1. Request for the original official receipt and medical report after each consultation. It must include the following information and complete the claim form,
2. For Laboratory & X-Ray Tests/ Physiotherapist’s visit/ Chiropractor’s visit/ Specialist Consultation/ Prescription Medicine, a referral letter from attending Physician is required. The referral letter is valid for 6 months for same diagnosis. Should there be more than one claim for the same diagnosis; copy of the same referral letter should be attached together with each claim.
3. Claim form, original official receipts, and medical report must be submitted to Student Resources Section within 70 days from the date of consultation. Otherwise, the claim shall be declined for reimbursement. No copy shall be entertained

Medical Report should include:

1. Date of consultation
2. Diagnosis
3. Treatment
4. Patient’s name
5. Hospital or registered medical practitioner’s signature and chop

For any enquiries, please contact Mr. HO or Ms. NGAI

Phone： 8822 9902 / 8822 9912
Email： sao.services@um.edu.mo

Student Resources Section
Student Affairs Office